Crum & Forster

Learning and Development

• Identify and work with expert partners to implement AI tools and automation solutions to streamline learning and talent processes (e.g., chatbots, automated workflows, analytics).
• Support L&D and talent operations projects, ensuring timely delivery, stakeholder communication, and effective change management.
• Lead portions of the project to transition from Cornerstone LMS to Workday Learning Powered by Sana.
• Analyze current processes, recommend enhancements, and document business processes leveraging best practices to improve efficiency and user experience.
• Develop and maintain dashboards and reports that tell the impact story of our talent development efforts.

Talent Development Operations Manager