Crum & Forster

Business Analyst

• Support the design, delivery, and quality assurance of insurance products across multiple lines.
• Work closely with Product Owners, business stakeholders, and technology teams to translate business needs into clear requirements.
• Ensure delivered solutions meet business expectations through effective User Acceptance Testing.
• Plan, coordinate, and execute User Acceptance Testing (UAT) for system enhancements and new product releases.
• Act as a liaison between business users and technical teams to ensure shared understanding of requirements and solutions.

Product Business Analyst – P&C

Underwriter

• Provide underwriting with pre-quote transaction support, including but not limited to: Validate data entry into underwriting workbooks and systems, such as auto classification, GL classification, schedule of underlying, and losses.
• Assist in the verification of proper documentation regarding coverage and limits prior to completing transactions.
• Communicate, as needed, with customers to obtain information required to complete transactions.
• Assume responsibility for completion of the transaction after underwriting binds an account, including but not limited to: Utilize various internal systems to complete policy drafting, verify data accuracy of drafted policy, set-up within our internal electronic document management system, and follow-up for underwriter approval for accounts outside authority.
• Issue/mail approved Policies.
• Complete booking of premium within appropriate system, and confirm premium posted properly.
• Perform review of underlying policies, report policy data to third party reporting agencies such as the Departments of Motor Vehicles, and resolve criticisms from those reporting agencies in a timely manner.
• Process post-bind transactions, including endorsements, cancellations, and reinstatements.
• Contribute to the Crum & Forster team environment and continuous improvement philosophy: Communicate and collaborate with other departments within the corporation to answer policy questions, resolve issues, and identify ways to streamline processes.
• Work with system support to test releases when the verification of successful programming involves a review of the production environment.
• Assist with special projects, upon request.

Underwriting Assistant

Accountant

• Oversee and manage all accounting functions related to occupational accident operations, ensuring compliance with industry regulations, GAAP, and internal policies.
• Prepare, analyze, and oversee monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements.
• Manage the month-end, quarter-end, and year-end close processes, including journal entries, reconciliations, and reporting, ensuring all deadlines are met.
• Conduct detailed account reconciliations and address discrepancies to ensure accuracy and compliance.
• Prepare monthly general ledger interface entries to record premiums, expenses, losses, and commissions.
• Analyze financial data and provide insights to support decision-making, strategic planning, and forecasting.
• Support the preparation of budgets and forecasts by providing detailed financial analysis and variance explanations.
• Oversee the receiving, invoicing, vendor payment, and commission payment processes, resolving discrepancies as needed.
• Guide and mentor junior accounting staff, fostering a collaborative and productive work environment, and assist with training new team members.
• Collaborate with internal and external auditors during audits, providing necessary documentation and explanations.
• Review, improve, and implement process changes to yield greater efficiencies within accounting operations.
• Utilize Salesforce and Accounting Seed to manage accounting data, track performance metrics, and generate reports for management review.
• Process and review intercompany billing and transactions, ensuring proper documentation and accuracy.

Senior/Lead Accountant

Claims Specialist

• Provide technical supervision and guidance for BI and PIP claims handled by TPAs, ensuring adherence to program standards and best practices
• Apply advanced knowledge to oversee rideshare claims, including coverage analysis, litigation management, and fraud awareness
• Drive optimal claim outcomes by controlling indemnity, expense, and litigation costs through timely reserving, trial preparation, and resolution strategies
• Conduct regular audits of TPA-managed claims to ensure accuracy, timeliness, and compliance with established procedures
• Review claims data, reserve adequacy, and performance metrics to identify trends and recommend process improvements
• Stay informed on evolving rideshare regulations, policy changes, and litigation developments
• Work independently in a remote environment while maintaining strong accountability and ownership of results
• Partner with internal/external teams, TPAs, defense counsel to support program objectives and drive consistent outcomes

Executive Claims Specialist – Sharing Economy

Claims Specialist – Sharing Economy

• Oversee and manage all accounting functions related to occupational accident operations, ensuring compliance with industry regulations, GAAP, and internal policies.
• Prepare, analyze, and oversee monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements.
• Manage month-end, quarter-end, and year-end close processes, including journal entries, reconciliations, and reporting, ensuring all deadlines are met.
• Conduct detailed account reconciliations and address discrepancies.
• Prepare monthly general ledger interface entries to record premiums, expenses, losses, and commissions.
• Analyze financial data and provide insights to support decision-making and strategic planning.
• Support preparation of budgets and forecasts providing detailed financial analysis.
• Oversee invoice, vendor payment, and commission payment processes, resolving discrepancies as needed.
• Guide and mentor junior accounting staff, fostering a collaborative work environment.
• Collaborate with auditors during audits, providing necessary documentation.
• Review, improve, and implement process changes for accounting operations efficiency.
• Assist in reviewing business processes for improvements and supporting implementation projects.
• Stay current on industry trends and best practices to enhance accounting operations effectiveness.

Product Business Analyst – P&C

Underwriting Assistant

Senior/Lead Accountant

Executive Claims Specialist – Sharing Economy

Claims Specialist – Sharing Economy

Senior Accountant