Crum & Forster

Communications

• Provide strategic internal communications execution support to C&F’s Corporate Functions and Business Divisions
• Help develop and execute communication and engagement strategies
• Collaborate on all project phases from brainstorming through execution
• Execute communication and engagement strategies for the Marketing and Corporate Communications function
• Help manage writing and/or editing for the Corporate Functions
• Assist in creation of visual assets to support communications
• Support internal employee events (virtual and onsite)
• Help maintain a Corporate Functions communications calendar/tracker
• Support division-wide internal communications strategy

Internal Communications Manager

Compliance

• Establish and cultivate strong relationships with internal business units, external partners (such as TPAs and MGUs), and foster teamwork across the organization
• Collaborate with Underwriting, Claims, Legal, and Actuarial teams to deliver high-quality insurance products and respond timely to product inquiries
• Develop and draft product language for all A&H products (and some P&C products), including standard terms and conditions, as well as state-specific requirements
• Manage team to metrics throughout filing process – including submission activity, objection responses, securing product approvals to improve speed-to-market, and post-approval documentation of issue instructions and fulfillment development
• Manage team to metrics for product maintenance and change management – including assessments of regulatory changes to impacted products, via statutes, regulations, bulletins, and industry trends
• Communicate regulatory changes and developments to applicable stakeholders including internal and external partners
• Stay current on developments affecting product design, development, and filing requirements
• Review advertising materials, including websites, to ensure compliance with internal standards and state regulatory guidelines, within established timeframes and utilizing tools available
• Improve and document existing Compliance processes to facilitate business growth objective while maintaining compliance
• Assist in market conduct examinations, audits and targeted regulatory examinations

Compliance Manager

• Independently review advertising materials, including websites, to ensure compliance with internal standards and state regulatory guidelines
• Lead the advertising review coordination process
• Analyze with the ability to identify problematic language in marketing/advertisements
• Identify and apply guidelines to social media and other new marketing channels
• Respond timely to customer requests
• Draft and file policy forms reflecting underwriting intent
• Develop issue instructions and translate approved filings into product fulfillment
• Respond to routine compliance-related requests
• Review and assess regulatory changes, including statutes, regulations, bulletins, and industry trends

Senior Compliance Analyst

Business Analyst

• Seeking a seasoned, results-focused Senior Business Analyst who combines P&C insurance industry knowledge.
• Leading projects to support our rapidly expanding Sharing Economy business.
• Establishing innovative, high-quality technical solutions to address complex business challenges.
• A tenacious, highly independent self-starter who thrives in fast-paced environments.
• Navigating ambiguity to deliver clear, actionable results.
• History of achieving measurable results and successfully delivering on business objectives.

Senior Business Analyst – Transportation and Sharing Economy Insurance

Claims Specialist

• Receive claim assignments, verify and determine applicability of coverage.
• Ability to not only interpret complex coverage issues, but possess the ability to write appropriate reservation of rights and declination of coverage letters.
• Determine the method and extent of investigation for each claim as required by company Best Practices.
• Review and manage claim files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve, and maintain a timely diary for each claim.
• Evaluate and adjust claims within the adjuster’s authority level.
• Report directly on technical matters to supervisor or management.
• Evaluate and manage litigated claims, determine future course of handling and proper method of disposition.
• Consult with the assigned Manager, Director or Coverage unit on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.
• Assess risk transfer potential and development of information required to successfully address tender issues.
• Assess recovery potential and development of information required to successfully pursue recovery.
• Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
• Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.

Senior Claims Specialist – Construction Defect

Security Engineer

• Assist with research and testing of Security Incident & Event Management (SIEM) technologies.
• Develop and implement a malware Sandbox environment.
• Develop Data Loss Prevention Playbooks.
• Shadow analysts during security event investigations.
• Conduct Identity and Access Management system testing.
• Shadow and contribute to Threat Modeling initiatives.
• Develop and populate a Cyber Risk Register.
• Provide Research & Analysis on a Software Inventory.

Intern, Cyber & Information Security

• Manage a pending of at least 70 claims arising from property, physical damage, and cargo
• Operate under appropriate levels of supervision and within established authority
• Verify and determine applicability of coverage
• Determine the method and extent of investigation for each claim as required by company Best Practices
• Review and manage outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve
• Assign, and monitor independent adjusters, to ensure adequate investigations, appraisals, and settlements
• Evaluate and adjust claims within the adjuster’s authority level
• Report directly on technical matters to manager
• Evaluate and manage litigated claims, determines future course of handling and proper method of disposition
• Consult with the claim manager on claims needing assistance and consultation
• Assess recovery potential and develop information required to pursue recovery
• Accountable for equitable and prompt adjustment and management of assigned claims to disposition