
Talent Development Operations Manager
Crum & Forster
full-time
Posted on:
Location Type: Hybrid
Location: Morristown • New Jersey • United States
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Salary
💰 $67,900 - $127,600 per year
Tech Stack
About the role
- Identify and work with expert partners to implement AI tools and automation solutions to streamline learning and talent processes (e.g., chatbots, automated workflows, analytics).
- Support L&D and talent operations projects, ensuring timely delivery, stakeholder communication, and effective change management.
- Lead portions of the project to transition from Cornerstone LMS to Workday Learning Powered by Sana.
- Analyze current processes, recommend enhancements, and document business processes leveraging best practices to improve efficiency and user experience.
- Develop and maintain dashboards and reports that tell the impact story of our talent development efforts.
Requirements
- Bachelor’s degree in HR, Business, or related field (or equivalent experience)
- Minimum of 5+ years of L&D and/or Talent Management experience
- Experience with Workday Learning or similar LMS required
- Exceptional project management and communication skills.
- Experience with AI, automation, and process improvement
- Excellent analytical, problem-solving, and communication skills
- Ability to work collaboratively in a highly agile environment and manage multiple priorities
- Familiarity with data visualization tools (e.g., Power BI, Tableau) a plus, but not required
- Workday Learning experience and/or Sana experience a plus, but not required
Benefits
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision.
- A wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- A spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI toolsautomation solutionsprocess improvementdata analysisproject managementdashboardsreportingL&DTalent Managementbusiness process documentation
Soft Skills
stakeholder communicationchange managementanalytical skillsproblem-solvingcollaborationagilitytime managementcommunication skills