Crum & Forster

Talent Development Operations Manager

Crum & Forster

full-time

Posted on:

Location Type: Hybrid

Location: MorristownNew JerseyUnited States

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Salary

💰 $67,900 - $127,600 per year

Tech Stack

About the role

  • Identify and work with expert partners to implement AI tools and automation solutions to streamline learning and talent processes (e.g., chatbots, automated workflows, analytics).
  • Support L&D and talent operations projects, ensuring timely delivery, stakeholder communication, and effective change management.
  • Lead portions of the project to transition from Cornerstone LMS to Workday Learning Powered by Sana.
  • Analyze current processes, recommend enhancements, and document business processes leveraging best practices to improve efficiency and user experience.
  • Develop and maintain dashboards and reports that tell the impact story of our talent development efforts.

Requirements

  • Bachelor’s degree in HR, Business, or related field (or equivalent experience)
  • Minimum of 5+ years of L&D and/or Talent Management experience
  • Experience with Workday Learning or similar LMS required
  • Exceptional project management and communication skills.
  • Experience with AI, automation, and process improvement
  • Excellent analytical, problem-solving, and communication skills
  • Ability to work collaboratively in a highly agile environment and manage multiple priorities
  • Familiarity with data visualization tools (e.g., Power BI, Tableau) a plus, but not required
  • Workday Learning experience and/or Sana experience a plus, but not required
Benefits
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision.
  • A wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • A spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI toolsautomation solutionsprocess improvementdata analysisproject managementdashboardsreportingL&DTalent Managementbusiness process documentation
Soft Skills
stakeholder communicationchange managementanalytical skillsproblem-solvingcollaborationagilitytime managementcommunication skills