Crum & Forster

Senior Claims Specialist – Construction Defect

Crum & Forster

full-time

Posted on:

Location Type: Remote

Location: CaliforniaUnited States

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Salary

💰 $55,800 - $104,900 per year

Job Level

About the role

  • Receive claim assignments, verify and determine applicability of coverage.
  • Ability to not only interpret complex coverage issues, but possess the ability to write appropriate reservation of rights and declination of coverage letters.
  • Determine the method and extent of investigation for each claim as required by company Best Practices.
  • Review and manage claim files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve, and maintain a timely diary for each claim.
  • Evaluate and adjust claims within the adjuster’s authority level.
  • Report directly on technical matters to supervisor or management.
  • Evaluate and manage litigated claims, determine future course of handling and proper method of disposition.
  • Consult with the assigned Manager, Director or Coverage unit on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.
  • Assess risk transfer potential and development of information required to successfully address tender issues.
  • Assess recovery potential and development of information required to successfully pursue recovery.
  • Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
  • Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.

Requirements

  • Minimum of three years Construction Defect claims or similar legal experience.
  • College degree is required or equivalent experience.
  • An insurance designation and/or insurance related courses are a plus.
  • Obtain and maintain required state licenses.
  • Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.
  • Computer skills with a working knowledge of the Microsoft Office suite of programs a must.
  • Travel occasionally required.
Benefits
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision.
  • A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims adjustmentcoverage interpretationinvestigation methodsclaims evaluationlitigated claims managementrisk assessmentrecovery assessmentcustomer service
Soft skills
verbal communicationwritten communicationorganizational skillsinterpersonal skills
Certifications
insurance designationstate licenses