Crowell & Moring

Network Engineer

• Performs technical and operational support for the firm’s networks and server infrastructure.
• Implements security, operational patches and firmware updates to the firm’s firewall’s infrastructure, and other network equipment.
• Collaborates with other staff professionals on day-to-day tasks and special projects.
• Works with other technology groups internally and externally to resolve network issues, recommend networking configurations, and supports the connectivity for all the firm’s offices, applications, and equipment.
• Responds to alerts from monitoring tools to ensure the overall health of the network.
• Flexibility to assist with network issues after hours and on weekends, on an as-needed basis.

Network Administrator

Claims Specialist

• Support attorneys by reviewing claim files
• Compile factual summaries
• Identify key documents
• Facilitate legal analysis regarding liability
• Potential defenses, exposure valuations, and settlement strategies
• Review and analyze health care claim files
• Evaluate merits and potential liability of claim batches
• Maintain case summaries, claim trackers and databases
• Synthesize information into actionable summaries

Health Insurance Claims Specialist

Compliance

• Support the firm’s billing function by ensuring accuracy and compliance with client outside counsel guidelines
• Review time during the month of entry
• Identify non-compliant entries and necessary edits
• Develop and implement technology-driven solutions, including AI
• Streamline billing operations and optimize timekeeping practices
• Assist the Senior Compliance Manager in Ad Hoc requests and projects
• Organize and lead periodic meetings with stakeholders

Billing Compliance Analyst

Manager

• Own the firm’s business intelligence strategy, including the successful implementation, governance, and long-term optimization of Foundation and associated analytics platforms.
• Lead cross-functional initiatives to align data, systems, and reporting processes with firm business development and marketing priorities.
• Manage the end-to-end implementation of Foundation, including configuration, taxonomy design, data mapping, integration planning, and rollout strategy.
• Oversee the ongoing administration and development of the firm’s experience management system and integrated modules, ensuring continuous improvement and alignment with evolving business needs.
• Design and direct the firm’s business intelligence reporting strategy, developing Power BI dashboards and reporting tools that deliver actionable insights for leadership, practice groups, and business development teams.
• Lead data governance efforts, establishing and enforcing data quality standards, processes, and protocols to maintain clean, reliable, and trusted information across systems.
• Collaborate with firm leadership, lawyers, and business services teams to identify reporting and data analytics needs and translate them into scalable, effective solutions.
• Develop and execute training, onboarding, and user adoption programs to promote broad, effective use of Foundation and business intelligence tools across the firm.
• Serve as the firm’s primary liaison to Litera Foundation and analytics platform vendors, managing relationships, contracts, and system enhancements.
• Provide strategic thought leadership on emerging technologies, trends, and opportunities in legal business intelligence and experience management.
• Lead and mentor direct reports and/or cross-functional project teams as appropriate.
• Contribute to strategic projects and cross-functional initiatives, providing analytical and operational support as needed.

Senior Manager, Business Intelligence – Experience

Senior Manager, Business Intelligence

Senior Manager, Business Intelligence & Experience

Senior Manager, Firm Analytics and Intelligence

Senior Manager – Firm Analytics, Intelligence

Engineer

• Lead large-scale custom application development projects through the implementation life-cycle
• Research, design and write new software programs of various levels of complexity
• Improves existing applications by analyzing and identifying areas for modification
• Explores emerging technologies and best practices to ensure our application stack is cutting-edge
• Provides technical mentorship to the development team
• Develops code reviews standards to ensure the highest quality code
• Writes detailed system documentation for all implemented applications
• Provides end-user training for new application users
• Evaluates and prioritizes daily and weekly projects
• Makes recommendations to management to increase quality and efficiency