
Senior Change Management Consultant – ERP Transformations
Crowe
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • Missouri • United States
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Salary
💰 $74,100 - $147,800 per year
Job Level
Tech Stack
About the role
- Lead end-to-end OCM workstreams for ERP and digital transformation initiatives.
- Apply structured methodologies (e.g., Prosci ADKAR) to drive adoption and sustain change.
- Conduct change impact assessments and stakeholder analyses.
- Develop and execute comprehensive change strategies aligned to program objectives.
- Design and deliver communication strategies to build awareness, alignment, and ownership.
- Engage stakeholders across all levels, including executive leadership, to drive sponsorship and alignment.
- Develop and execute training strategies, including role-based training plans and materials.
- Define and track adoption metrics and KPIs to measure change effectiveness.
- Collaborate with functional and technical teams to align OCM activities with system design and deployment.
Requirements
- 3–5+ years of Organizational Change Management experience in a consulting environment.
- Demonstrated experience leading OCM workstreams independently.
- Experience supporting ERP or large-scale system implementations (Dynamics 365 or similar preferred).
- Strong knowledge of OCM methodologies (Prosci/ADKAR strongly preferred).
- Experience developing key OCM deliverables, including: Change impact assessments, Stakeholder analyses, Communication plans, Training strategies and materials, Adoption metrics and reporting.
- Experience working alongside functional and technical teams in system implementations.
- Familiarity with training tools, LMS platforms, and digital enablement approaches.
- Ability to analyze data and measure adoption outcomes.
- Bachelor’s degree required.
- Prosci, ACMP, or similar OCM certification preferred. Master’s degree in Organizational Development, Business, or related field is a plus.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Organizational Change ManagementERP implementationChange impact assessmentsStakeholder analysesCommunication plansTraining strategiesAdoption metricsData analysisProsci ADKARSystem design alignment
Soft Skills
LeadershipCommunicationCollaborationStakeholder engagementStrategic thinkingChange managementTraining developmentAnalytical skillsProblem-solvingAlignment building
Certifications
Prosci certificationACMP certificationOrganizational Development degreeBusiness degreeMaster’s degree in related field