CrowdStrike

Architect, Services Strategic Programs

CrowdStrike

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

Cyber Security

About the role

  • Oversee delivery of strategic initiatives and improve business processes within the Services division
  • Assist with driving strategic direction, planning, and execution of key programs and projects across professional consulting services, incident response/DFIR, advisory, assessment, training/education, and managed services
  • Lead process definition, requirements, design and delivery of strategic projects, programs & initiatives
  • Partner with business leaders to assess and inventory people, process, data and technology across Professional Services and translate objectives into actionable roadmaps
  • Lead discussions to analyze and define processes, including goals, objectives, pain points, gaps and KPIs
  • Identify and implement process improvements; advocate for simplification, standardization, scalability and automation
  • Create and maintain a Professional Services focused capability maturity model for capability-based planning and prioritization
  • Deliver technology improvement ideas by demonstrating the “Art of the Possible” and guide system design for scalability, performance, and security
  • Manage end-to-end lifecycle of strategic programs (initiation, planning, execution, monitoring, closure) and manage risks and issues
  • Foster strong stakeholder relationships and provide regular status updates, reports, and briefings to leadership

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
  • Master’s degree preferred
  • Minimum of 10+ years of experience in managing large-scale information technology or cybersecurity programs, with a strong emphasis on business architecture and process improvement
  • Strong background in IT, facilitation, project/program management, process improvement, and strategic planning, preferably in the cybersecurity software and services space
  • Proven track record of delivering results in a fast-paced, outcomes focused, regulated environment
  • Proven expertise in Agile and Scrum methodologies, with proficiency in tools such as JIRA
  • Strong analytical and problem-solving skills, with the ability to make decisions with limited data
  • Demonstrated ability to deliver technical projects successfully and manage multiple programs simultaneously
  • Excellent communication, leadership, and interpersonal skills
  • May require periodic alcohol and/or drug test(s) during the course of employment
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