CrowdStrike

Lead Business Systems Analyst - CLM (Remote)

CrowdStrike

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $135,000 - $225,000 per year

Job Level

Senior

Tech Stack

Cyber SecuritySDLC

About the role

  • Work closely with Sales and Legal to develop and execute a company wide CLM strategy.
  • Lead solution design of legal applications future state vision; identify IT CLM/Legal initiatives and development/configuration to support the application roadmap for CLM process area - this can include configuration of workflows, rationalization of templates, and the enhancement of user interfaces and data structures.
  • Lead critical cross-functional initiatives and projects for the CLM process area including architectural decisions, system implementations, operational improvements, and new product rollouts.
  • Refine IT process management framework, perform process assessments, and implement process improvements: This includes evaluating existing contract management workflows, identifying bottlenecks, and recommending solutions to optimize processes, reduce manual tasks, and improve efficiency.
  • Partner with process owners to define, benchmark operational KPIs and support the delivery of KPI dashboards plus other business analytics.
  • Build and deliver training regarding optimal use of CLM tools for maximum adoption and system utilization: This will include ongoing top tier support and addressing system user issues.
  • Work with stakeholders to understand contract management needs; document requirements, and translate them into functional specifications and/or user stories for system development or customization.
  • Manage and prioritize the product backlog on behalf of each stakeholder.
  • Vendor Management responsibilities - drive home partnership and service around support, ongoing initiatives, license management and business reviews measuring performance and delivery.
  • Become a key Point-of-Contact for system testing, UAT support, and to provide a high level of CLM subject matter expertise to better showcase system capability to end users.

Requirements

  • Solid understanding of global CLM principles and practices at the functional level.
  • Strong Analytical and Problem-Solving Skills.
  • Good knowledge of SDLC processes.
  • In-house SaaS industry experience.
  • Excellent communication and interpersonal skills to collaborate with cross functional organizations.
  • A proven track record of owning, planning, and delivering CLM application projects, Strong business acumen.
  • Ability to work effectively as part of a team yet function well with independent responsibilities.
  • Attention to detail, strength in staying organized and thorough - with a solid desire for continuous improvement.
  • Project management ability to navigate through ambiguity, work independently, and manage multiple projects simultaneously.
  • Bonus Points: Prior system implementation experience in the CLM process area, Ironclad highly preferred.
  • Experience within a publicly traded multinational, preferably high-growth company.