Partnering and direct facilitation with teams at all levels; from in the weeds with developers on projects to summations at the executive level
Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines
Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product and Platform Groups
Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks
Proactively tracks the status of project activities and ensures that schedules and priorities are being met
Ensures alignment with Content business goals such as efficacy, adversarial disruption, threat coverage, high quality and resilient content, customer response
Ensures critical issues are identified, tracked through resolution, and escalated if necessary
Proactively manages daily/weekly project communication and status reporting
Triages inbound requests, issues, and helps coordinate operational escalations
Leads Scrum meetings and creates and follows up on meeting minutes/action items
Flexibly working across timezones to help coordinate and follow up on work
Willingness to travel both locally and internationally several times a quarter.

Requirements

Must be proficient in the use of Jira (query/ticket creation, board creation and facilitation)
10+ years of experience working in a program/project management capacity for software development
Experience with/exposure to large scale platforms and complex inter-dependent technologies
Seasoned team coach that manages and alleviates (instead of running from) persistent obstacles
Experience with Software Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum
Experience with Scaled Agile Framework methodology a plus
Experience owning a program/ portfolio of products/features, scoping requirements, planning milestones, and being an active resource for technical teams
Excellent written and verbal communication skills are required
Background in cybersecurity and threat detection is a plus
Must enjoy consensus-driven environments where collaboration, honest and open communications are paramount
Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team
Must exhibit meticulous attention to detail, and have the ability to make logical, timely decisions
Excel at proactively and independently driving results in small team environments
Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment
Ability to extrapolate context from complex technical conversations, and provide teams with valuable summations around action items and next steps.

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JiraAgileScrumScaled Agile FrameworkSoftware Development LifecycleProject ManagementProgram ManagementPortfolio ManagementTechnical Requirements ScopingMilestone Planning

Soft Skills

CommunicationCollaborationTeam CoachingProblem SolvingAttention to DetailDecision MakingProactive Driving of ResultsSelf-LearningFlexibilityConsensus Building