CrowdStrike

Manager, Falcon Complete

CrowdStrike

full-time

Posted on:

Location Type: Remote

Location: Australia

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About the role

  • Motivate and lead a team of highly talented analysts.
  • Provide guidance, development and management of those analysts in your team.
  • Oversee the effective management of operational response, investigation, and resolution of security incidents, including exploiting opportunities for improvement and using metrics and other indicators to track success.
  • Oversee implementation of strategic initiatives whilst delegating appropriately and developing others.
  • Develop and improve processes for workload management, incident detection, triage, and the execution of countermeasures.
  • Create and manage projects and activities that align with the Falcon Complete mission and goals.
  • Manage Falcon Complete business outcomes to align with strategic objectives.
  • Engage across internal CrowdStrike stakeholders effectively to ensure customer and capability issues are fully addressed.
  • Assist with long-term operational strategy development, planning and execution.

Requirements

  • Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists.
  • Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
  • Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.
  • Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.
  • Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware.
  • Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.
  • Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.
  • Bonus Points: Management experience, or evidence to show capacity to be effective as a manager.
  • Experience of relevant incident handling experience.
  • Experience effectively leading technical information security professionals or another relevant field.
  • Strong problem solving skills.
  • Strong project management skills.
  • Strong communication skills.
  • Strong customer service skills.
  • Ability to handle high pressure situations in a productive and professional manner.
Benefits
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
incident handlingcomputer forensic analysissystems administrationnetwork forensic analysismalware analysisincident remediationnetwork operationsnetwork architectureproject managementstrategic planning
Soft Skills
leadershipproblem solvingcommunicationcustomer serviceteam motivationprocess improvementworkload managementhigh pressure situation handlingstakeholder engagementdevelopment of others