Regional Sales Manager, Existing Accounts
CrowdStrike
full-time
Posted on:
Location Type: Remote
Location: Chile
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About the role
- Directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue within existing customers via usage adoption, product expansion, and renewal of accounts
- Owns the growth and retention of existing accounts by way of cross-sell and up-sell motions, prospecting new products and use cases, and identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers
- Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements
- Owns the renewal forecast, negotiation, and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal
- Coordinates with internal stakeholders post twelve months from initial customer close, for seamless customer hand-off and to ensure adoption of products, expansion, flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal
- Accountable for accurate forecasting, Net Revenue Retention (NRR), expansion quota attainment, drawdown on flexible pool models, and breadth of product adoption
Requirements
- Minimum 8+ years of relevant professional experience
- Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives
- Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement
- Complete, “big-picture” understanding of the business and technical contexts of key account opportunities
- Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise security software solutionssales methodologiesnegotiation skillsfinancial acumenbusiness acumencustomer serviceaccount managementforecastingNet Revenue Retention (NRR)product adoption
Soft Skills
presentation skillsrelationship buildingcustomer engagementstrategic thinkingproblem-solvingcommunication skillscollaborationadaptabilitycustomer-centric mindsetdecision-making