Regional Closing Manager
CrossCountry Mortgage, LLC
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $100,000 per year
About the role
- Manage the closing request pipeline and rush request inbox to ensure timely closings.
- Provide support and training to the Closing team.
- Implement guidelines for the Closing team that are cohesive with investor, agency, federal, and state requirements.
- Design and implement workflows to streamline productivity and efficiency.
- Produce and deliver reports to senior management that track productivity, quality, and efficiency.
- Work with the delivery teams to ensure the funded pipeline is purchased in a timely manner.
- Build relationships with the branch managers and sales team and provide guidance when needed.
- Ensure the team is meeting acceptable turnaround requirements.
- Develop ideas to improve operations and procedures.
- Monitor defects and trends around closing and create action plans for improvement.
- Perform other duties and projects as assigned.
Requirements
- High School diploma/GED, or equivalent; bachelor’s degree and/or equivalent combination of education/experience, preferred
- Minimum of 5 years’ experience in mortgage closing
- Minimum of 3 years’ management experience in mortgage closing
- Knowledge of state and federal laws pertaining to the mortgage industry (i.e., RESPA, TILA, ECOA, etc.)
- Excellent communication skills with both internal and external sources
- Ability to close FHA/VA/USDA and Conventional loans according to required guidelines
- Excellent analytical and organization skills to organize operations for both short term and strategic planning
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Benefits
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage closingFHA loansVA loansUSDA loansConventional loansreportingworkflow designproductivity trackingquality assurancedefect monitoring
Soft Skills
communicationteam managementrelationship buildingorganizational skillsanalytical skillsguidancetrainingproblem-solvingstrategic planningimprovement development