Cross Border Talents

Customer Support

• Supporting customers via chat, email, and phone
• Handling incoming customer requests
• Identifying and resolving issues
• Documenting interactions in internal systems
• Escalating complex cases when required
• Working independently from home while being connected to the team

Customer Support Specialist, Ukrainian-speaking

• Handle customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and solutions.
• Maintain customer satisfaction by resolving issues efficiently.
• Keep accurate records and follow up on customer requests.
• Collaborate with the team and follow company guidelines.

Junior Customer Support, Polish Speaking

• Supporting customers via chat, email, and phone
• Handling incoming customer requests
• Identifying and resolving issues
• Documenting interactions in internal systems
• Escalating complex cases when required
• Working independently from home while closely connected to your team and team leader

Customer Support, Ukrainian-speaking

• Supporting customers via chat, email, and phone
• Handling incoming customer requests
• Identifying and resolving issues
• Documenting interactions in internal systems
• Escalating complex cases when required
• Working independently from home while staying connected to the team

Ukrainian-speaking Customer Support

• Supporting customers via chat, email, and phone
• Handling incoming customer requests
• Identifying and resolving issues
• Documenting interactions in internal systems
• Escalating complex cases when required
• Working independently from home while connected to your team and team leader

Customer Support Specialist – Ukrainian

• Handle customer inquiries via phone, email, and chat.
• Provide accurate information and solutions to customers' issues.
• Maintain customer satisfaction by following up on requests.
• Work closely with the team to ensure high-quality support.
• Manage customer data and records in the system.

Junior Customer Support Representative, Danish Speaking

Junior Customer Care Representative, Danish Speaking

• Handle customer inquiries via phone, email, and chat
• Provide accurate and efficient support for product- or service-related questions
• Troubleshoot issues and guide customers through solutions
• Maintain customer satisfaction by delivering high-quality service
• Collaborate with internal teams to improve the overall support process

Junior Customer Support Representative, Dutch Speaking

Account Executive

• Enhance client & agency relationships by providing customized, performance-boosting strategies and promoting additional digital marketing products.
• Offer strategic consultancy to maximize ROI on advertising investments, using a quality consultative approach.
• Achieve sales targets and ensure an exceptional customer experience.
• Proactively engage with customers via phone, video calls, and email.

Junior Sales Executive, Danish Speaking

• Design and implement creative strategies to strengthen client and agency relationships, tailoring solutions that align with their performance goals.
• Identify and promote additional Google products and services, helping clients maximize the value of their campaigns.
• Collaborate with businesses and agencies to deliver actionable insights and advice, ensuring they achieve the best return on investment (ROI) from their advertising budgets.
• Consistently meet or exceed sales quotas while prioritizing a seamless and outstanding customer experience.
• Build lasting relationships with clients by proactively engaging with them through phone calls, video conferencing, and email.
• Leverage your knowledge of Google products such as Google Ads, AdSense, and YouTube to empower businesses to achieve their marketing objectives.

Swedish Speaking Sales Executive

• Handle customer inquiries in French via phone, email, and chat
• Provide assistance, information, and solutions with professionalism and patience
• Collaborate with team members and follow established processes to ensure high-quality support
• Accurately document customer interactions in the system

French Customer Service Positions

• Supporting customers via phone, email, and chat
• Handling inquiries related to orders, accounts, payments, deliveries, and technical issues
• Providing clear, accurate, and professional solutions
• Ensuring high levels of customer satisfaction
• Escalating complex cases when needed
• Working in an international, fast-paced environment

Customer Service Representative – Multilingual

• Fournir un service client de haute qualité en français et en anglais via appels, chats et e-mails.
• Gérer les demandes, enregistrer les interactions et assurer la satisfaction du client.
• Collaborer avec une équipe internationale et contribuer à lamélioration continue des processus.

Spécialiste du Support Client Francophone

• Assist French-speaking customers via phone, email, and chat
• Provide quick and accurate solutions with a friendly, empathetic approach
• Help customers resolve service- or account-related issues
• Update and manage information in internal systems
• Collaborate with the team to ensure an optimal customer experience

Customer Support Specialist

Account Manager

• Begeleiden van Nederlandstalige klanten tijdens het onboarding traject
• Duidelijke instructies geven over Google Ads-instellingen en best practices
• Analyse van klantbehoeften en het adviseren van optimale advertentie oplossingen
• Zorgen voor correcte accountconfiguratie en een sterke optimalisatie basis
• Communicatie via telefoon, e-mail en online meetings
• Nauwe samenwerking met interne teams voor soepele processen
• Leveren van uitstekende klanttevredenheid en kwaliteitsservice