User Care Consultant, Czech Speaker
Atlean World
Customer Support Agent, Hebrew
Cross Border Talents
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇱🇹 Lithuania
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide customers with the best possible support and service via phone, email, social media, and mobile applications
- Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently
- Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal)
Requirements
- Speak Hebrew fluently
- Can confidently communicate in English (B2 level)
- Ideally have prior experience in customer support — full training will be provided if not
Benefits
- A performance-based bonus model (individual and team results)
- Additional rewards for successful referrals
- Engaging team activities
- The flexibility of working from home
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
active listeningtroubleshootingissue resolutioncommunication
