Junior Customer Care, Danish Speaking
Cross Border Talents
full-time
Posted on:
Location Type: Remote
Location: Portugal
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Job Level
About the role
- Respond to customer inquiries via phone, email, and chat, ensuring high-quality support.
- Provide accurate information about products and services, addressing customer concerns.
- Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences.
- Update customer records and track feedback to improve service.
- Collaborate with the team to enhance customer service quality and efficiency.
Requirements
- Fluency in Danish (native or C1 level).
- Strong communication skills, both written and verbal.
- Ability to work flexible hours and rotating shifts, including weekends.
- Strong organizational skills and ability to manage multiple tasks.
- Previous customer service experience is a plus.
Benefits
- Competitive salary package
- Full remote work flexibility in Portugal
- Training and continuous support to ensure success in your role.
- A supportive and dynamic team environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsorganizational skillsability to manage multiple tasks