Cross Border Talents

Customer Service Representative – Dutch, English C1

Cross Border Talents

full-time

Posted on:

Location Type: Hybrid

Location: Porto • Portugal

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Salary

💰 €1,100 per month

About the role

  • Provide customer support via phone, email, and chat
  • Handle inquiries and resolve issues efficiently
  • Ensure accurate documentation of customer interactions
  • Maintain service quality and performance standards
  • Work collaboratively within a team environment

Requirements

  • Fluent Dutch (C1–C2)
  • English C1 level (mandatory)
  • Strong communication and problem-solving skills
  • Flexibility to work 24/7 rotational shifts, including occasional night shifts
  • Customer-focused and adaptable mindset
Benefits
  • Hybrid work model in Porto
  • Salary package: €1,100 x14 months
  • Attendance bonus: €150 x11 months
  • International and multicultural work environment
  • Career development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsproblem-solving skillscustomer-focused mindsetadaptable mindsetflexibility