Junior Customer Support Representative – Danish
Cross Border Talents
full-time
Posted on:
Location Type: Remote
Location: Portugal
Visit company websiteExplore more
Job Level
About the role
- Respond to customer inquiries via phone, email, and chat, ensuring high-quality support
- Provide accurate information about products and services, addressing customer concerns
- Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences
- Update customer records and track feedback to improve service
- Collaborate with the team to enhance customer service quality and efficiency
Requirements
- Fluency in Danish (native or C1 level)
- Strong communication skills, both written and verbal
- Ability to work flexible hours and rotating shifts, including weekends
- Strong organizational skills and ability to manage multiple tasks
- Previous customer service experience is a plus
Benefits
- Competitive salary package
- Full remote work flexibility from Coimbra to the Algarve
- Training and continuous support to ensure success in your role
- A supportive and dynamic team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsorganizational skillsability to manage multiple tasks