Danish Customer Care
Cross Border Talents
full-time
Posted on:
Location Type: Hybrid
Location: Lisbon • Portugal
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About the role
- Assist customers with inquiries related to automotive products and services
- Provide guidance on features, digital tools, and account-related topics
- Ensure high-quality customer experience through phone, email, or chat
- Support users with account management, subscriptions, and service-related questions
- Deliver friendly and solution-oriented assistance
- Engage with potential customers and identify business needs
- Present solutions tailored to client requirements
- Maintain strong customer relationships and achieve performance targets
Requirements
- Fluent Danish (C1/C2)
- Good command of English (B2+)
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Comfortable using digital tools and systems
- EU citizenship or valid work permit for Portugal
Benefits
- Rotational shifts depending on project
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsproblem-solving skillscustomer-oriented mindsetfriendly assistancesolution-oriented assistance