Dutch-Speaking Customer Service Representative
Cross Border Talents
full-time
Posted on:
Location Type: Remote
Location: Portugal
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About the role
- Provide professional customer support in Dutch via phone, email, or chat
- Handle inquiries related to products, services, and accounts
- Resolve customer issues with empathy and efficiency
- Maintain accurate records of interactions in internal systems
- Follow quality standards and performance targets
- Collaborate with international teams to improve customer satisfaction
Requirements
- Fluent Dutch (spoken and written)
- English level B1+ for internal communication
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Basic computer literacy
Benefits
- Paid onboarding and professional training
- International career development opportunities
- Modern, multicultural work environment
- Stable long-term contract
- Supportive team culture
- Relocation Package Available for candidates moving to Portugal
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsproblem-solving skillscustomer-oriented mindsetempathyefficiency