Customer Support, Ukrainian-speaking
Cross Border Talents
full-time
Posted on:
Location Type: Remote
Location: Portugal
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About the role
- Supporting customers via chat, email, and phone
- Handling incoming customer requests
- Identifying and resolving issues
- Documenting interactions in internal systems
- Escalating complex cases when required
- Working independently from home while closely connected to your team and team leader
Requirements
- Native or fluent Ukrainian
- Good level of English (B2 or higher)
- Strong communication skills
- Ability to manage priorities in a remote environment
- Previous experience in customer support, call centers, or service roles (advantage but not mandatory)
- Legally allowed to work in Portugal
- Currently based in Portugal
Benefits
- Paid training
- Continuous coaching
- Performance monitoring
- Real opportunities for growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsability to manage prioritiesindependent workteam collaboration