Customer Specialist
Cross Border Talents
full-time
Posted on:
Location Type: Hybrid
Location: Athens • Greece
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Salary
💰 €1,100 - €1,500 per month
About the role
- Assist French-speaking users via phone, email, and chat
- Provide fast and accurate solutions with a friendly and empathetic approach
- Help users resolve technical or account-related issues
- Update and manage information in internal systems
- Collaborate with the team to ensure an optimal user experience
Requirements
- French (C2 or native-level) + English (minimum B2)
- Experience in a similar role is desirable
- Excellent communication skills
- Ability to work in a dynamic, friendly environment
Benefits
- Monthly bonus up to 10% based on performance
- 13th and 14th monthly salaries paid annually
- Legal supplements: Night shift (22:00–06:00): +25% on base hourly wage
- Sundays and public holidays (if included in the schedule): +75% on base hourly wage
- Relocation package: Flight to Greece, 2 weeks hotel accommodation upon arrival, airport welcome service, agency fees for rental covered, assistance finding comfortable, accessible housing
- Paid training with certified instructors
- Free online Greek language courses
- Health insurance + additional employee discounts
- Modern office with relaxation areas and an international atmosphere
- Internal growth opportunities and career progression
- Company events, team building, and social initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communication skillsfriendly approachempathetic approachcollaborationproblem-solvinguser experience focusdynamic work ability