French-speaking Customer Service Representative
Cross Border Talents
full-time
Posted on:
Location Type: Hybrid
Location: Poitiers • Greece
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Salary
💰 €1,100 - €1,500 per month
About the role
- Assist French-speaking users by phone, email, and chat
- Provide fast and accurate solutions with a friendly, empathetic approach
- Help users resolve technical issues or account-related problems
- Update and manage information in internal systems
- Collaborate with the team to ensure an optimal user experience
Requirements
- Required languages: French (C2 or higher) + English (minimum B2)
Benefits
- Monthly bonus up to 10% based on performance
- 13th and 14th month salaries paid annually
- Legal supplements: Night hours (22:00–06:00): +25% on the base hourly wage
- Sundays and public holidays (if included in the schedule): +75% on the base hourly wage
- Relocation package: Flight ticket to Greece
- 2 weeks of hotel accommodation upon arrival
- Airport welcome/pick-up service
- Real estate agency fees covered
- Assistance finding comfortable and accessible housing
- Paid training with certified instructors
- Free online Greek language courses
- Health insurance + additional employee discounts
- Modern office with relaxation areas and an international atmosphere
- Internal growth opportunities and career progression
- Company events, team-building, and social initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
empathycommunicationproblem-solvingcollaborationuser experience focus