Junior Customer Service, Swedish Speaking
Cross Border Talents
full-time
Posted on:
Location Type: Hybrid
Location: Sofia • 🇧🇬 Bulgaria
Visit company websiteJob Level
Junior
About the role
- Provide customer support in Swedish via phone, email, and chat
- Assist customers with inquiries regarding products, services, and troubleshooting
- Ensure a smooth and positive customer experience
- Accurately update and maintain customer records in the system
- Collaborate with internal teams to improve service quality
Requirements
- Fluent Swedish speaker (C1 or above) – written and spoken
- Basic English skills (B1 or above) – for internal communication
- Strong communication and problem-solving skills
- Ability to work independently in a remote or hybrid environment
- No prior experience required! We provide full training!
Benefits
- Competitive salary based on experience
- Performance-based bonuses
- Meal allowance
- Private health insurance
- Flexible work setup – Hybrid for Sofia-based employees or Fully Remote for candidates outside of Sofia
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsproblem-solving skillsability to work independently