Assistant Store Manager
Crocs, Inc.
full-time
Posted on:
Location Type: Office
Location: Puteaux • France
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About the role
- Deliver outstanding service to customers using our C.H.A.R.M. service model
- Establish and nurture relationships with customers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage customers
- Lead the store team in meeting and exceeding performance metrics, including sales, customer service, and C.H.A.R.M.
- Coordinate, delegate, prioritize tasks, meet store deadlines, and follow up on daily activities
- Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas, and concerns
- Learn and assist across store departments, including customer service, product knowledge and placement, visual presentation, and stockroom management
- Support team members in the daily execution of retail operations, e.g., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements
- 2–3 years of retail experience, with preference for candidates who have held previous store leadership roles
- Proven leadership skills, with a drive to challenge, empower, and achieve team results
- Strong communication skills in the local language and English (written and verbal) to effectively connect with store teams, operations managers, district managers, and corporate partners
- Flexible availability, including nights, weekends, holidays, and extended hours; regular attendance is essential
- Genuine enthusiasm for retail and sales, with a passion for creating memorable shopping experiences for all customers
- Proactive approach to completing tasks efficiently and with attention to detail
- Proficiency in MS Office and various POS systems
- Commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success
Benefits
- No specified benefits mentioned
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail experiencestore leadershipcustomer servicesales performance metricsstockroom managementinventory controlPOS system managementpricing processesmarkdown processesloyalty program promotion
Soft Skills
leadership skillscommunication skillsteam collaborationflexibilityattention to detailproactive approachcustomer engagementrelationship buildingenthusiasm for retailproblem-solving