Crocs, Inc.

Team Lead, Operations

Crocs, Inc.

full-time

Posted on:

Location Type: Office

Location: Albertville • Minnesota • United States

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Salary

💰 $18 - $22 per hour

Job Level

Senior

About the role

  • Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
  • Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
  • Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
  • Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
  • Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
  • Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
  • Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

  • Must be 18 years or older
  • 2-3 years of retail experience with a preference for candidates with prior store leadership roles
  • Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
  • Desire to succeed in a high growth, fast-paced retail environment
  • Ability to move merchandise with appropriate equipment to and from backroom and sales floor
  • Ability to place and arrange items on all shelves and racks
  • Ability to climb and descend ladders while carrying merchandise
  • Ability to lift 30 pounds or more with assistance
  • Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
  • Ability to stand, walk, kneel, or balance for a duration of time
  • Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer
Benefits
  • medical, dental, and vision coverage
  • life and AD&D
  • short and long-term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program that includes company match
  • many other additional voluntary benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
POS system managementmerchandisingproduct placementvisual presentationinventory controlasset protectionshortage preventionlifting 30 poundsclimbing laddersmoving merchandise
Soft Skills
team leadershipeffective selling strategiesconsumer engagementcommunicationflexibilitypunctualityfeedback sharingproblem-solvingtime managementcustomer service