Crocs, Inc.

Retail Team Lead – Sales

Crocs, Inc.

part-time

Posted on:

Location Type: Office

Location: Richmond • Canada

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Salary

💰 CA$20 per hour

Job Level

Senior

About the role

  • Deliver outstanding service to our consumers using our C.H.A.R.M service model
  • Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
  • Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building
  • Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
  • Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
  • Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

  • Must be 18 years or older
  • 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
  • Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
  • Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
  • A valid driver’s license and clean driving record may be required
  • Desire to succeed in a high-growth, fast-paced retail environment
  • Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
  • Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
  • Ability to place and arrange items on all shelves and racks daily
  • Ability to climb and descend ladders carrying merchandise daily
  • Ability to lift 30 pounds or more with assistance daily
  • Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
  • Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
  • Ability to read instructions, reports, and information on the computer/register screens and to key information into the computer daily.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
POS system managementstock replenishmentpricing processesmarkdown processesinventory controlmerchandise movementvisual presentationconsumer servicestock room managementasset protection
Soft Skills
leadershipcommunicationteam collaborationproblem-solvingflexibilitytime managementcustomer serviceorganizational skillsempowermentdriving team results
Certifications
valid driver’s license