Crocs, Inc.

Team Lead, Operations

Crocs, Inc.

full-time

Posted on:

Location Type: Office

Location: Rosemont • Illinois • 🇺🇸 United States

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Salary

💰 $18 - $22 per hour

Job Level

Senior

About the role

  • Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
  • Actively champion a positive team culture by sharing ideas, feedback, and concerns
  • Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations
  • Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals
  • Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up
  • Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
  • Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

  • Must be 18 years or older
  • 2-3 years of retail experience with a preference for candidates with prior store leadership roles
  • Flexibility in the work schedule, including nights, weekends, holidays and extended hours
  • Desire to succeed in a high growth, fast-paced retail environment
  • Ability to move merchandise with appropriate equipment to and from backroom and sales floor
  • Ability to place and arrange items on all shelves and racks
  • Ability to climb and descend ladders while carrying merchandise
  • Ability to lift 30 pounds or more with assistance
  • Ability to be on your feet for a minimum of 8 hours per shift
Benefits
  • medical coverage
  • dental coverage
  • vision coverage
  • life and AD&D
  • short and long-term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program that includes company match
  • many other additional voluntary benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
POS system managementcustomer servicemerchandisingproduct placementvisual presentationstockroom operationsinventory controlasset protectionshortage prevention
Soft skills
team culturecommunicationleadershipdelegationfeedbackproblem-solvingcustomer experienceflexibilitytime management