Software Engineer 2, Tandem TAL, TACL Developer
U.S. Bank
JavaPythonSwift
IT Service Desk Tech Lead
Crocs, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Las Vegas • Nevada • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $85,000 per year
Job Level
Senior
About the role
- Acts as the primary on-site contact for coordination and communication
- Provides technical leadership for the Service Desk team
- Drive the resolution of sophisticated IT issues
- Develop training programs and documentation for the IT department
- Run IT projects with limited scope
Requirements
- 2+ years related experience required
- Proven leadership abilities and experience in leading a team
- Deep technical knowledge with a focus on service desk operations
- Excellent problem-solving, organizational, and communication skills
- Helpful Certifications: ITIL Expert, CompTIA Security+, HDI Desktop Support Manager
Benefits
- Medical, dental, and vision coverage
- Life and AD&D insurance
- Short and long-term disability coverage
- Paid time off
- Employee assistance
- 401k program with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
service desk operationsIT project managementtechnical leadershipproblem-solving
Soft skills
leadershiporganizational skillscommunication skills
Certifications
ITIL ExpertCompTIA Security+HDI Desktop Support Manager
