Senior Director, Patient Support Services
Cristcot
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Play a pivotal role in shaping Cristcot’s commercial success by leading the design, implementation, and management of patient support program
- Develop, execute, and manage the operations of Cristcot patient support program
- Monitor and ensure performance meets targeted key performance indicators
- Ensure high-quality customer service to patients and physician offices
- Evaluate evolving payer restriction landscape and develop effective tactical approaches to secure coverage for patients
- Ensure program is designed and executed in compliance with all applicable laws and regulations
- Design and implement optimal channel design; negotiate contracts within approved ranges
Requirements
- Bachelor’s degree required; advanced degree (MBA, MPH, PharmD) preferred
- 10+ years of pharmaceutical industry experience, with at least 5 years in patient support
- Proven success in developing and executing patient access strategies for specialty product
- Strong understanding of patient journey and Rx prescription flows, technology-enabled hub-lite solutions and pharmacy network designs
- Demonstrated ability to thrive in a small company environment
- Strong communication skills.
- Collaborative work style
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient support program managementpatient access strategiesRx prescription flowshub-lite solutionspharmacy network designkey performance indicatorscontract negotiationcompliance with laws and regulations
Soft Skills
strong communication skillscollaborative work styleability to thrive in small company environment
Certifications
Bachelor's degreeMBAMPHPharmD