Crisp

Senior Sales Development Representative, SDR

Crisp

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Job Level

Senior

About the role

  • Quickly engage and qualify inbound leads through immediate speed-to-lead outreach via phone calls, personalized emails, SMS, and other relevant methods (80% focus).
  • Proactively source additional pipeline (15% focus) through targeted outbound prospecting activities, including cold calls, customized emails, LinkedIn messaging, and strategic outreach efforts.
  • Sell tickets to Crisp events, such as Million Dollar Days (5%).
  • Effectively convert initial prospect interest into scheduled Strategy Sessions for Account Executives by identifying needs and positioning Crisp's value proposition.
  • Consistently complete 80–100+ daily outreach activities (calls, emails, messages) to maintain required pipeline velocity and performance.
  • Use consultative discovery techniques during initial conversations to build rapport, identify genuine client needs, and clearly position Crisp's solutions.
  • Maintain thorough and accurate records of all prospect interactions and lead statuses within HubSpot CRM to effectively track progress and ensure data integrity.
  • Confirm and proactively follow up on scheduled Strategy Sessions to maximize attendance rates and support overall pipeline effectiveness.

Requirements

  • Able to work in our Atlanta, GA office 5 days per week or willing to relocate.
  • You have at least 1 year of relevant experience in sales or business development roles.
  • Familiarity with CRM systems, particularly HubSpot.
  • Ability to thrive in fast-paced environments, quickly adapt to changing priorities, and consistently hit targets.
  • Comfortable communicating with sophisticated buyers, C-level executives, and business owners with confidence and professionalism.
  • Demonstrated ability to manage high volumes of outreach activities daily.
  • A coachable mindset with an eagerness to learn and improve.
Benefits
  • 100% Company Paid Health/Vision/Dental.
  • 4% 401K Match.
  • Generous Paid Time Off.
  • Paid Parental Leave for New Parents.
  • Paid Relocation for Non-Local Candidates.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesbusiness developmentoutbound prospectingconsultative discoverypipeline managementlead qualificationcold callingemail outreachstrategic outreachdata integrity
Soft Skills
communicationadaptabilityrapport buildingcoachable mindsetprofessionalismtarget orientationtime managementproblem solvingrelationship managementcustomer focus