Crisp Professional Development

Legal Support Specialist

Crisp Professional Development

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $1,000 - $1,200 per month

Job Level

Mid-LevelSenior

About the role

  • Bilingual Client Communication: Serve as the primary point of contact for Spanish-speaking clients, handling inbound and outbound calls, follow-ups, status updates, and clarifications, while avoiding legal advice and documenting communication clearly.
  • Case Follow-Up and Coordination: Organize information coming out of intake, track outstanding items, drive follow-ups to completion, and escalate issues when legal judgment is required.
  • Legal Administrative Support: Support attorneys and paralegals with document preparation, e-filings as assigned, and backend case organization with high accuracy and clean documentation.
  • Proactive Communication Expectations: Provide frequent, professional updates (the firm wants over-communication, not “radio silence”), maintain polished written English in emails and notes, and keep clients reassured and informed.

Requirements

  • Bilingual Spanish and English: Native or near-native Spanish strongly preferred, plus strong written English for client updates and internal documentation.
  • Client-facing experience: Legal experience is a plus, not required. Strong fits may come from law firms, legal assistant/paralegal support, medical offices, medical records or lien departments, or other client-service admin roles.
  • Professional communication: You can explain next steps clearly, keep calm with emotional clients, and never blur the line into legal advice.
  • Process-driven and reliable: You follow established workflows, take ownership, and you don’t need babysitting to finish follow-ups.
  • Low ego, high follow-through: You can adapt to how the firm operates, even if you’ve done it differently elsewhere.
  • Remote readiness: Reliable internet and a professional home-office setup. Comfort with transparent time tracking via Worksnaps (screenshots every 10 minutes, fully disclosed).
  • Schedule fit: Full-time only, working during U.S. business hours for real-time responsiveness.
Benefits
  • Competitive monthly base: $1000–$1,200/month for core bilingual legal support, up to ~$1,500/month for stronger legal and client communication experience.
  • PTO: Aligned with U.S. office holidays.
  • Payments: Paid via Payoneer.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
document preparatione-filingscase organizationclient communication
Soft skills
bilingual communicationprofessional communicationprocess-drivenreliableadaptabilitycalmness under pressureownershiphigh follow-through