Serve as the primary point of contact and trusted advisor for sponsor organizations throughout the Central eSource project lifecycle.
Lead structured discovery and requirements-gathering sessions with sponsor stakeholders to define project scope, workflow expectations, and integration requirements.
Drive ongoing sponsor discussions to surface change requirements, resolve blockers, and maintain project momentum.
Proactively identify when sponsor decisions require escalation and ensure the appropriate CRIO leadership is engaged at the right moments.
Represent CRIO in sponsor-facing discussions requiring high-level operational insight, maintaining confidence through clear and professional communication at all stages.
Serve as the operational lead across all active and planned studies within assigned sponsor organizations.
Standardize workflows, templates, documentation, and communications across a sponsor’s study portfolio.
Lead, guide and support Lead Enterprise Study Managers (LESMs) and Enterprise Study Designers (ESDs) with operational guidance and prioritization alignment across competing timelines.
Proactively manage timelines and deliverables, ensuring on-time execution across the sponsor portfolio.
Define and document operational workflows, data capture logic, integration touchpoints, and role-based access structures for each sponsor project.

Requirements

7+ years of experience in clinical research technology, eSource, EDC, CTMS, or related clinical trial platforms.
Proven track record managing complex, multi-stakeholder programs involving both sponsor/pharma organizations and internal technology teams.
Strong understanding of clinical trial operations, site workflows, and GCP/regulatory requirements relevant to electronic data capture.
Familiarity with CDASH standards, study build documentation, and enterprise-level clinical research operations.
Exceptional communication and facilitation skills, with the ability to lead productive discussions with both technical and non-technical audiences.
Demonstrated ability to manage change in dynamic environments, including scoping change requests and managing downstream impact.
Bachelor's degree in a relevant field (e.g., Clinical Research, Life Sciences, Health Administration).

Benefits

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

clinical research technologyeSourceEDCCTMSclinical trial operationsdata capture logicintegration touchpointsrole-based access structuresCDASH standardsstudy build documentation

Soft Skills

communication skillsfacilitation skillsleadershipproblem-solvingchange managementstakeholder managementorganizational skillstimelines managementprofessional communicationcollaboration

Certifications

Bachelor's degree in Clinical ResearchBachelor's degree in Life SciencesBachelor's degree in Health Administration