
Ops Manager, Enablement Programs
Cribl
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $115,000 - $155,000 per year
About the role
- Design enablement programs for existing employees and new hires across key tools, capabilities, and remote-first norms
- Facilitate interactive, remote-optimized sessions that engage diverse audiences and create space for all voices
- Develop asynchronous enablement approaches (newsletters, drip campaigns, self-serve resources) to complement live training
- Partner cross-functionally with subject matter experts to co-design content and tailor comms cascades, piloting new approaches and leveraging AI tools to extend your impact
- Manage multiple concurrent enablement initiatives across Remote Ops pillars (Knowledge Management, Remote Norms, Strategic Programs), balancing timelines, stakeholders, and deliverables
- Track program effectiveness through analytics and feedback loops; iterate based on engagement data and business outcomes
- Proactively gather insights from stakeholders, usage data, and organizational trends to identify knowledge gaps and prioritize new enablement strategies aligned with company goals
- Evolve foundational enablement programs into sustained reinforcement strategies that embed remote-first behaviors over time
- Build and activate communities of practice and champion networks to scale adoption through peer influence
- Partner with senior leadership to tailor enablement approaches to their teams' needs and present progress, wins, and impact to maintain executive buy-in
Requirements
- 7-10 years of experience designing and delivering enablement or training programs in a corporate environment, with proven ability to facilitate engaging learning experiences
- Strong program management skills with demonstrated ability to manage multiple workstreams simultaneously, keeping initiatives organized and on track
- Proven track record of changing employee behaviors at scale, with ability to demonstrate measurable improvements in adoption, engagement, or process adherence
- Experience using collaboration, AI, and enablement delivery tools (e.g., Slack, AI assistants, LMS platforms, SCORM); ability to learn new systems quickly
- Direct experience working in fully remote or distributed teams; deep understanding of remote work dynamics and how they differ from in-person collaboration
- Excellent facilitation and presentation skills with ability to adapt delivery style to different audiences (new hires, managers, executives, technical teams) and create clear, engaging written content
- Experience building enablement programs from scratch in ambiguous environments; able to define structure where none exists
- Comfort using data (engagement metrics, survey results, usage analytics) to refine programs and prioritize roadmaps
Benefits
- health, dental, vision, short-term disability, and life insurance
- paid holidays and paid time off
- fertility treatment benefit
- 401(k)
- equity
- eligibility for a discretionary company-wide bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enablement program designtraining program deliveryprogram managementdata analysisbehavior change strategiescontent creationremote work dynamicsasynchronous learningstakeholder engagementfeedback loop implementation
Soft Skills
facilitation skillspresentation skillsorganizational skillsadaptabilitycommunication skillscollaborationproblem-solvingcommunity buildinginfluencestrategic thinking