Director, People Operations
Cribl
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $166,100 - $311,400 per year
Job Level
About the role
- Serve as a right hand to the VP of People Ops, Programs & Total Rewards, helping lead and evolve the People Ops function
- Manage, mentor, and grow a team of People Operations Analysts and Specialists
- Establish a calm, execution-focused operating rhythm across People Ops
- Develop success metrics and performance indicators to measure system efficacy and customer satisfaction
- Act as Product Owner for all People-related Workday modules, championing requirements, sequencing, and prioritization
- Personally configure workflows, roles, permissions, and business processes within Workday and connected systems
- Partner closely with the IT Workday Systems Administrator to balance technical constraints with People Ops needs
- Oversee and integrate peripheral systems (Lattice, JIRA, integrations, internal tools)
- Evaluate opportunities for infrastructure improvements, including buy vs. build decisions
- Run RFPs, manage vendor relationships, and negotiate contracts
- Continuously assess system performance and scalability
- Drive thoughtful process optimization without over-engineering
- Ensure all systems uphold data privacy regulations and global compliance requirements
- Design and manage system security, roles, and permissions
- Maintain high standards for employee data integrity and confidentiality
- Partner closely on scalable People data architecture and analytics design
- Oversee knowledge management solutions and promote a strong culture of documentation and knowledge sharing
- Oversee People systems ticketing queues, ensuring high-quality service and issue resolution for employees and managers
- Collaborate closely with IT, Finance, Legal, and People team partners
- Navigate changing priorities and ambiguous requirements with pragmatism and calm execution
- Design and document end-to-end People Ops processes, including onboarding, offboarding, job changes, performance cycles, compensation events, and employee data changes
- Build foundational artifacts such as process maps, SOPs, runbooks, and decision trees
- Stand up 0→1 human processes for emerging programs and systems
- Create clarity where ambiguity exists and convert it into usable operating models
Requirements
- 10+ years of progressive People Operations experience, with at least 3 years in a Workday environment
- 3+ years of people management experience
- Demonstrated experience building foundational People Ops processes and systems from the ground up
- Strong systems thinking with the ability to troubleshoot, perform root-cause analysis, and design durable solutions
- High data literacy and comfort partnering on scalable data architecture
- Experience in a high-growth, pre-IPO technology company
- Experience operating in a multinational, global environment
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
People OperationsWorkdaysystem configurationdata architectureprocess optimizationroot-cause analysisperformance indicatorsdata privacy regulationsvendor managementprocess documentation
Soft Skills
mentoringcollaborationproblem-solvingadaptabilitycommunicationleadershipcalm executionsystems thinkingcustomer satisfaction focusknowledge sharing