Crescendo

Content Marketing Manager

• You ghost-write and co-create with our CEO and leadership team.
• You turn their conviction about the future of CX into pieces that get cited, shared, and remembered.
• You commission and produce data stories — the kind that journalists reference and analysts quote.
• You create the content that makes Zendesk, Intercom, and Sierra displacement happen.
• You build the content arc from pre-announcement thought leadership to post-launch case studies.
• You write the content that makes a COO at an insurance company feel like we built this for them.
• You interview customers, find the insight buried in their results, and turn it into a case study that closes deals.
• You measure what matters: share of voice, pipeline influence, content-assisted deals. Not pageviews.

Senior Content Marketing Manager