CreditorWatch

Product Specialist

• Lead pre-sales discovery to understand customer requirements and shape solution scope
• Create clear and accurate Project Initiation Documents (PIDs)
• Guide customers through implementation, configuration, training and go-live
• Ensure customer needs align with existing product functionality and manage escalations
• Act as the key product expert for ApplyEasy, Collect, PPSR and related solutions
• Collaborate closely with Sales to support deal progression and smooth handover

Product Specialist – Pre-Sales, SaaS

Software Engineer

• Collaborating with the marketing team to design, develop, and maintain the company website on WordPress, ensuring alignment with brand guidelines and marketing objectives.
• Implementing and optimising web features and landing pages to support digital marketing campaigns, lead generation, and user engagement.
• Advising on and executing SEO best practices to enhance website visibility and organic search performance.
• Monitoring website analytics and user behaviour, providing actionable insights to improve site performance and inform marketing strategies.
• Delivering regular reports on website traffic, campaign landing page results, and digital engagement metrics to stakeholders.
• Overseeing agency and platform partner relationships, ensuring delivery against performance targets.

Product Specialist – Pre-Sales, SaaS

Wordpress Developer