Creditas

Junior Inside Sales Consultant

Creditas

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

About the role

  • Act as a bridge between buyer and seller in the direct sales model (C2C);
  • Qualify inbound leads interested in vehicle purchases, evaluating profiles and needs to propose personalized financing solutions;
  • Provide consultative service, presenting financing solutions and add-on products clearly and strategically;
  • Support the buyer throughout the entire journey, from simulation to contract signing and vehicle delivery;
  • Support the seller by explaining timelines, inspection processes, transfer procedures, and receipt of payments;
  • Collaborate with internal teams — Credit, Contract Formalization, Inspection, and After-sales — to ensure smooth operational flow;
  • Verify and ensure correct submission of customer documentation, assisting with financing formalization;
  • Keep the CRM updated with interactions, negotiation status, and service history;
  • Work with targets and conversion KPIs, directly contributing to the operation's results.

Requirements

  • High school diploma or equivalent;
  • Proven professional experience as Inside Sales (inside/remote sales);
  • Proven experience qualifying inbound leads;
  • Previous experience in the financial sector is desirable;
  • Prior knowledge of automotive credit and financing is desirable — simulations, credit profile analysis, and customized offers;
  • Practical knowledge of Microsoft Excel;
  • Practical experience with CRM and customer relationship tools;
  • Excellent written and spoken Portuguese;
  • Agility, resilience, and ability to work under pressure;
  • Results-oriented with familiarity with targets and conversion metrics;
  • Analytical mindset and commitment to continuous process improvement;
  • Availability for hybrid work: required to attend our office in the Morumbi area of São Paulo once per month for four consecutive days, typically during the last or first week of the month (Creditas in Person).
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
qualifying inbound leadsautomotive creditfinancing solutionscredit profile analysiscustomized offersMicrosoft ExcelCRMcustomer relationship toolstargetsconversion metrics
Soft Skills
consultative serviceagilityresilienceability to work under pressureresults-orientedanalytical mindsetcommitment to continuous process improvementcollaborationcommunicationcustomer support
Certifications
high school diploma or equivalent