Creditas

Security Engineer

• Lead GRC automation: Transform compliance requirements and policies into automated controls (Compliance as Code), reducing reliance on manual evidence collection.
• Implement AI in governance: Explore and apply AI solutions to optimize GRC processes, such as risk analysis, vulnerability mapping, and responses to security questionnaires.
• Develop and maintain technical controls: Work closely with Engineering teams to ensure frameworks such as ISO 27001, NIST, and SOC 2 are implemented via automation in the CI/CD pipeline.
• Manage risks with a data-driven approach: Conduct security risk assessments using real data and telemetry, moving beyond subjective analysis.
• Build automated indicators: Create technical and operational security dashboards that reflect compliance in real time, using APIs and data tools.
• Technical interface with audit: Orchestrate internal and external audit deliverables through systematized processes, ensuring findings/non-conformities are treated as technical debt.
• Support Privacy and Business: Act as a technical consultant to Privacy and Business areas, ensuring new projects and vendors incorporate security controls by design.

Senior Security Engineer – GRC

Platform Engineer

• Lead the technological future of the platform, evaluating trade-offs between adopting new solutions and optimizing legacy systems to ensure scalability in multi-region environments.
• Support the team in architectural decisions aligned with Creditas’ overarching engineering strategy, ensuring resilience and high-availability standards.
• Define and maintain governance standards, ensuring created abstractions (such as the CDitas CLI) streamline the developer experience without generating technical debt.
• Lead initiatives focused on reducing manual operations, increasing development velocity through automation and platform reliability.
• Propose viable technical solution alternatives, ensuring decisions are made in a timely manner so the team’s progress is not blocked.
• Engage with stakeholders to translate product challenges into platform solutions that reduce delivery time and operational cost (KTLO).
• Identify and address technical gaps within the team, connecting delivery needs with the team’s skills development.
• Coordinate joint efforts with other tribes when solutions exceed the Platform team’s scope, sharing technologies that can be reused.
• Anticipate technical risks and dependencies during business discussions, influencing backlog refinement and prioritization of technical debt.
• Lead technical rituals and mentoring to raise the bar of seniority, turning complex challenges into learning opportunities for Mid-level and Senior engineers.

Staff Platform Engineer

Software Engineer

• Serve as the technical bridge between Martech, Engineering, Data, and the CDP, enabling scalable integrations across the Martech stack;
• Implement and maintain technical integrations between media platforms, analytics, CDPs and backend systems (events, pixels, tags and APIs);
• Ensure reliable collection of user journey data (web and app), guaranteeing quality, traceability and consistency of information;
• Publish, version and maintain code following governance standards and engineering best practices via GitHub;
• Collaborate with engineering teams on data integration, enrichment and provisioning;
• Define, evolve and enforce governance rules, naming conventions and event/data taxonomy to reduce inconsistencies across the Martech stack;
• Ensure the reliability of the data used by business and Marketing teams.

Martech Developer

Collections

• Manage the first-phase collections portfolio, carrying out direct collections with Creditas Home product customers;
• Perform collections for portfolio customers, seeking to understand the reasons for late payments and proposing effective solutions to reduce delinquency;
• Communicate in a personalized, empathetic, consultative, informative, and comprehensive manner with customers, aiming to provide the best possible experience during the collection process;
• Provide support and clarify customer questions about the product and the process via email, phone (auto-dialer), chat, and WhatsApp.

Junior Debt Collection Consultant

DevOps Engineer

• Telemetry Architecture: Design and maintain data pipelines for the observability "three pillars" (Logs, Metrics, and Tracing), ensuring end-to-end visibility from code to infrastructure.
• SRE and SLO management: Lead the definition of SLIs (Service Level Indicators) and realistic SLOs (Service Level Objectives). You will help engineering teams understand their error budgets so business decisions are based on performance data rather than assumptions.
• Alerting evolution: Combat alert fatigue by building intelligent alerting systems and high-fidelity dashboards in Grafana and Datadog, focusing on what truly impacts the end customer.
• Optimization and FinOps: Use performance data (e.g., CPU/Memory usage vs. latency) to identify cloud waste and propose cost and scalability improvements (HPA/VPA in Kubernetes).
• Instrumentation and consulting: Support development teams in instrumenting their applications (via OpenTelemetry or APM SDKs), ensuring that generated data is useful for troubleshooting complex incidents.

Senior Security Engineer – GRC

Staff Platform Engineer

Martech Developer

Junior Debt Collection Consultant

Senior Site Reliability Engineer, Observability