Credible

Product Operations Manager – Temp Position

Credible

contract

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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Salary

💰 $50 per hour

About the role

  • Own and execute important aspects of the roadmap for building a best-in-class operations experience, positioning Credible as a highly efficient and scalable financial marketplace
  • Work with our operations team to systematically identify and prioritize opportunities to improve operational efficiency through development of internal tools and technology
  • Balance delivering short-term improvements to existing tools with driving the development of long-term revenue generating priorities
  • Focus on workflow and backend improvements to increase operational efficiency and drive conversion
  • Collaborate with our cross-vertical Product Management team to ensure rigorous systems design and balance UX with operations and systems needs
  • Work with our lending partners to continuously optimize our marketplace integrations according to their needs
  • Translate technical requirements from engineers or 3rd party APIs into digestible product workflows that can be leveraged during the design process
  • Develop testing strategies and think through edge case scenarios for all features

Requirements

  • 4+ years of experience in Product Management or Product Operations working on consumer Internet or SaaS products, with a focus on internal or external customer experience
  • Bachelor's or Master's Degree
  • Experience with at least one of the following:
  • Loan origination software
  • Insurance technology
  • Developing tools to manage complex customer or operational workflows
  • Experience working closely with product designers, managers and/or technical teams, such as software engineers, from concept through to execution
  • Experience working with internal stakeholders such as customer support and operations teams is ideal
Benefits
  • medical/dental/vision
  • insurance
  • 401(k) plan
  • paid time off
  • other benefits in accordance with applicable plan documents
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product ManagementProduct OperationsLoan origination softwareInsurance technologyWorkflow developmentTesting strategiesAPI integrationSaaS productsOperational efficiencySystems design
Soft Skills
CollaborationCommunicationPrioritizationProblem-solvingCustomer experience focusCross-functional teamworkAnalytical thinkingAdaptabilityStakeholder managementStrategic thinking
Certifications
Bachelor's DegreeMaster's Degree