Credible

Administrative Assistant

• Provide comprehensive administrative and operational support to the CEO and leadership team, ensuring seamless coordination of schedules, communications, and priorities.
• Facilitate executive and company-wide meetings and events, driving alignment across stakeholders and supporting effective information flow.
• Lead the planning and execution of key organizational initiatives and cultural programs that strengthen employee engagement and leadership visibility.
• Manage internal resources, systems, and processes to optimize workplace operations and ensure smooth day-to-day business functioning.

Customer Success Manager

• Respond to a high volume of inbound client inquiries coming in by phone, live chat, and email
• Complete outbound calling campaigns to help clients move forward with their loan request
• Identify client needs and help clients use specific site features
• Identify trends impacting agent and client experience and communicate issues to Client Success Management
• Share thoughts, opinions, and insights with leadership
• Assist other team members with questions/issues they may have through internal team communication
• Perform other outlined projects, initiatives, and responsibilities as assigned by your supervisor

Client Success Specialist

General Counsel

• Advise our various business teams with respect to a wide range of legal, regulatory and contractual matters. You will be a primary point of contact for: managing, structuring, drafting and negotiating a high volume of commercial agreements with a variety of consumer financial services, technology and online marketing companies; and
• advising supported business teams with respect to relevant financial services and FinTech laws and regulations, data privacy and security laws, and general commercial contracting principles
• Identify and explain non-standard terms and associated risks to relevant business stakeholders, interpret and advise on contract requirements, obligations and risk exposure
• Utilize existing systems and applications for creating, editing, storing, tracking, administering and managing new and amended contracts; and

Administrative Assistant

Client Success Specialist

Managing Counsel