CreatorIQ

Senior Platform Operations Specialist

CreatorIQ

full-time

Posted on:

Location Type: Hybrid

Location: Warsaw • Poland

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Salary

💰 PLN 244,000 - PLN 295,000 per year

Job Level

Senior

About the role

  • Lead and optimize daily platform operations and data workflows, ensuring high standards of accuracy, efficiency, and quality across CreatorIQ systems.
  • Design, document, and improve operational workflows tailored to customer needs - creating scalable processes that support long-term client success.
  • Maintain CRM structures, manage tagging taxonomies, streamline campaign setup, and oversee complex custom data reporting.
  • Oversee and quality-check large or complex data operations, including imports, data migrations, audits, and compliance reviews.
  • Provide operational recommendations to clients and internal teams, advising on platform best practices, data structure strategy, and workflow design.
  • Partner closely with product and engineering teams to champion user experience improvements, and contribute to feature enhancement discussions.
  • Support and mentor junior team members, offering guidance on execution, QA workflows, data handling techniques, and CreatorIQ platform capabilities.
  • Lead client meetings, operational syncs, and cross-functional discussions in English with global internal and external stakeholders.

Requirements

  • 4+ years of experience in platform operations, data operations, influencer marketing or managed services.
  • Proven ability to design, optimize, and document workflows that improve accuracy, speed, or scalability.
  • Strong analytical skills and hands-on experience in data cleansing, transformation, and reporting.
  • Proficient in Google Sheets / Excel, with the ability to build pivot tables, and advanced reports.
  • Solid understanding of social platforms (Instagram, YouTube, TikTok) and influencer marketing performance metrics.
  • Experience mentoring junior teammates or supporting team knowledge development is a strong plus.
  • Excellent English communication skills, with a track record of leading client-facing conversations and managing complex requirements.
  • A proactive, structured problem-solver who thrives in collaborative, data-driven environments.
Benefits
  • Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
  • Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
  • Guidance: utilize our learning platform, Easyllama, to get the training and tools you’ll need to become successful here from your first day with us.
  • People: work with talented, collaborative, and friendly people who love what they do.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data workflowsoperational workflowsdata reportingdata cleansingdata transformationdata migrationdata auditsworkflow designCRM managementcampaign setup
Soft Skills
analytical skillsmentoringcommunication skillsproblem-solvingcollaborationclient managementleadershipguidancequality assurancecustomer service