Creative Co-Op, Inc.

eCommerce Sales Manager

Creative Co-Op, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Establish and maintain effective working relationships with Retail partners
  • Own eCommerce revenue and profitability targets and develop annual sales plans by retailer to achieve goals
  • Manage pricing, promotions, and retail price compliance across respective accounts, and flag channel conflict in the market if outside of account ownership
  • Manage allocated KDCI headcount to upload product listings, optimize PDP content, ensure product data accuracy, etc.
  • Monitor incidents/reviews/customer feedback to ensure appropriate next steps are taken internally to improve CLV and margin
  • Partner closely with product and creative teams to improve product listing and optimize assortment mix
  • Manage retail media spend ensuring ROAS targets are aligned to budget, and increase/reduce budget as needed according to sales and profitability performance
  • Partner closely with Merchandise Planning to ensure highest priority SKUs have appropriate stock levels for BAU, priority promotional/marketing campaigns, new customers adds, etc.
  • Review new and existing account terms and negotiate such that they are mutually beneficial for the organization and the customer and continuously assess retailer’s programs to determine participation levels
  • Identify and onboard agreed upon new customers and finalize terms, pricing, and programs within company guidelines, then partner with Operations and EDI teams to facilitate all tech implementations
  • Drives the business through high-level involvement in the day-to-day operations of respective accounts and raise issues to the Sr. Director of eCommerce Sales as needed
  • Travel for tradeshows and customer appointments as needed
  • Other responsibilities as required

Requirements

  • BS degree in business or related field preferred; or relevant work experience.
  • 5-7 years’ experience in Sales, Account/Vendor management, Merchandising or Operations
  • Wayfair experience required
  • Strong bias for action
  • Superior written and oral communication skills
  • Superior retail math skills
  • Utilization of data to develop strategies drive decision making
  • Consumer-centric vision
  • Strong presentation skills
  • Strong negotiation skills
  • Baseline understanding of SEO, Paid Media and eCommerce marketplace algorithms
  • Ability to plan, prioritize, organize, and execute against clearly define objectives
  • Ability to execute plans under time restraints
  • Ability to work within a team, as well as independently under minimal supervision
  • Ability to understand technical details
  • Advanced computer proficiency in Microsoft Office and Google Suite
  • Ability to travel domestically minimally 6x/year
Benefits
  • Health insurance
  • Flexible work hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesAccount managementVendor managementMerchandisingOperationsRetail mathSEOPaid MediaeCommerce marketplace algorithmsData utilization
Soft Skills
Communication skillsPresentation skillsNegotiation skillsPlanningPrioritizationOrganizationExecution under time restraintsTeamworkIndependenceConsumer-centric vision