Regional Quality Director
Creation Technologies
full-time
Posted on:
Location Type: Office
Location: Boise • Idaho • New Mexico • United States
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Job Level
Tech Stack
About the role
- Provide senior-level management leadership to all employees within the specified regional quality organization
- Ensure the sites in the Region adhere and comply with internal and external applicable Quality Standards and Certifications
- Actively seek out opportunities to drive continuous improvement to site Quality Operations for COPQ reductions
- Ensure alignment to Global standards
- Engage in team member development and coaching
- Monitor regional Key Performance Indicators (KPIs), identify systemic issues, and lead teams in implementing corrective and preventive actions
- Build and maintain relationships with functional teams, customers, and suppliers to drive collaboration and quality improvements
- Participate in site, regional, and global budgeting processes, focusing on continuous improvement, certifications, training, and personnel performance
- Coach and mentor Site Quality Managers, fostering development and alignment with regional and global quality goals
- Develop and implement initiatives to enhance the Quality Management System (QMS), reduce Cost of Poor Quality (COPQ), and drive continuous improvement in alignment with global strategies
- Coordinate and document management reviews of the QMS, ensuring effective action plans and improvements
- Communicate effectively with internal teams, customers, suppliers, and certification bodies, ensuring alignment and compliance
- Lead problem-solving activities and assist in resolving internal, customer, and regulatory escalations
- Inspire enthusiasm for continuous improvement across the region and promote systemic quality enhancements
- Ensure compliance with internal audit programs and collaborate with the Global Quality Shared Services (GQSS) team as needed
- Set and monitor standards for regional quality functions, contributing to the long-term success of multiple sites and business units
Requirements
- Bachelor’s Degree required or Master's degree preferred in Quality, Operations or Engineering or related discipline
- Minimum 10 years of Quality Engineering Management Experience
- Proven expertise to lead and influence directly and indirectly across functional teams
- Working Experience with ISO 9001, AS9100 and ISO13485/FDA and other applicable standards
- Experience of dealing directly with customers in the Quality Environment and conflict resolution
- Experience in working for multi-site companies and or corporate structures with matrixed reporting
- Expertise with inspection practices
- Experience in application of Lean Methodologies and/or Six Sigma
- Experience in PCBA, High-Level Assembly Environment or equivalent preferred, including IPC requirements understanding
- In depth knowledge and proven working experience of Quality Tools
- Highly proficient in Microsoft (MS) Office Word and PowerPoint with advanced knowledge in Excel
- Attention to detail and organizational skills with the ability to meet firm deadlines.
Benefits
- Equal opportunity/affirmative action employer
- Commitment to personal and professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quality Engineering ManagementISO 9001AS9100ISO 13485Lean MethodologiesSix SigmaQuality ToolsPCBAHigh-Level AssemblyCost of Poor Quality (COPQ)
Soft Skills
leadershipcoachingcommunicationproblem-solvingcollaborationattention to detailorganizational skillsinfluenceteam developmentconflict resolution