
Operations Manager
Cramer
full-time
Posted on:
Location Type: Hybrid
Location: Norwood • Massachusetts • United States
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Salary
💰 $65,000 - $85,000 per year
Tech Stack
About the role
- Reporting to the Director of Operations, responsible for driving the execution of client programs across live, production, and virtual event experiences
- Serve as a project estimator, building accurate and strategic budgets that support revenue growth and profitability targets
- Analyze margin, resources, expenses, and project requirements to guide smart operational outcomes
- Collaborate with Sales, Account, Creative, and Solutions teams to understand all proposal and project requirements
- Own schedules, project implementation, and freelance labor staffing to ensure flawless delivery of projects
- Ensure adherence to process, client, and quality standards
Requirements
- Strategic decision-making ability around budgets and solutions that balance organizational capacity with business growth, profitability, and margin goals
- Familiarity with Audio Visual, Event, and Production terminology and equipment
- Effective team-oriented communicator
- Organized and detail oriented
- Ability to adapt and change
- Understand complex data as well as big picture goals
- The Go To for all project team questions and related issues
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account, including employer contribution
- Retirement Plan (401K) with company match
- Profit Share Bonus Plan
- Life Insurance
- Paid Time Off
- Family Leave
- Short Term & Long-Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted membership to Lifetime Fitness
- Generous onsite café
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingproject estimationdata analysisresource managementevent productionmargin analysisoperational outcomes
Soft Skills
strategic decision-makingteam-oriented communicationorganizational skillsdetail orientationadaptabilityproblem-solving