Cramer

Product Manager

• Partner with clients to define the strategic and creative direction of their events, ensuring alignment with brand standards and business objectives.
• Serve as the senior point of contact for high-level clients, guiding conversations, presenting concepts, and building long-term trust.
• Shape and support solution design of projects that align to client objectives.
• Oversee all aspects of event production — A/V, staging, lighting, scenic, run-of-show, rehearsals, and onsite leadership.
• Build and manage detailed scopes of work, project timelines, budgets, and production schedules.
• Oversee multiple workstreams, ensuring alignment with the overarching event vision.
• Monitor quality of work performed by team members throughout the project lifecycle.
• Anticipate risks, develop contingency plans, and ensure flawless execution.
• Lead talent and entertainment management, vendor partnerships, and cross-functional production teams.
• Ensure accurate and timely reconciliation in partnership with Account Management.
• Partner with senior leadership to guide department operations and communication.
• Lead department meetings, share company and team updates, and help cultivate a positive, connected team culture.
• Evaluate and refine production processes to remove friction, improve efficiency, and elevate client service.
• Drive adoption of new tools and technologies to enhance workflows and productivity.
• Streamline financial management practices and budget workflows.
• Collaborate with other department leaders to improve team communication and dynamics.
• Build thoughtful staffing plans that align team strengths with client needs.
• Monitor team capacity and work allocations, ensuring balanced workloads and proactive forecasting of scalable resources.
• Oversee onboarding, training and management of production staff.
• Mentor and coach staff, deliver real-time feedback.
• Lead training initiatives and support professional development for production team members.

Director of Production

Manager

• Reporting to the Director of Operations, responsible for driving the execution of client programs across live, production, and virtual event experiences
• Serve as a project estimator, building accurate and strategic budgets that support revenue growth and profitability targets
• Analyze margin, resources, expenses, and project requirements to guide smart operational outcomes
• Collaborate with Sales, Account, Creative, and Solutions teams to understand all proposal and project requirements
• Own schedules, project implementation, and freelance labor staffing to ensure flawless delivery of projects
• Ensure adherence to process, client, and quality standards

Operations Manager

Art Director

• Empower and lead a creative culture that fosters innovative thinking, supports professional growth, and helps us deliver excellence to our clients’ most important programs.
• Work closely with account directors and executive producers to ensure creative visions align with brand goals, business objectives, and event logistics.
• Stay ahead of industry trends in technology, events, theater and culture.
• Welcome to an agency that truly lives at the intersection of ideas and execution.
• Lead, mentor, and inspire a diverse and talented creative team.
• Collaborate across the company to build relationships, strategies and programs that nurture our people, clients, the work we produce, and our financial results.

Director of Production

Operations Manager

Executive Creative Director