Cramer

Content Manager

• Build insight-driven messaging platforms, content strategies, and content frameworks for pharmaceutical and healthcare brands.
• Shape omnichannel content approaches that connect audience needs, channel roles, and business objectives across the full customer journey.
• Translate complex patient, HCP, caregiver, and access journeys into clear, actionable, compliant content experiences.
• Serve as a trusted strategic partner to clients and internal teams, balancing client goals, creative ambition, channel realities, and regulatory requirements.
• Lead, mentor, and inspire ACDs, senior writers, and freelance specialists to deliver strategically grounded, high-quality work.
• Set the content and copy bar across web, digital media, SMS, email, presentations, print, leave-behinds, and integrated campaign initiatives.
• Guide teams and clients through MLR review, incorporating feedback while protecting the strategy, clarity, and strength of the work.
• Manage multiple brands, workstreams, and deadlines with clarity, continuity, and strategic focus in a fast-moving agency environment.
• Support content operations, resourcing, utilization, and team growth in partnership with creative leadership.

Director of Content