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Cramer

Director of Content

Cramer

Director of Content at Cramer Health, shaping content strategy for pharmaceutical and healthcare brands. Leading a team to create compelling and compliant content ecosystems.

Posted 7/13/2026full-timeNorwood • Massachusetts • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in pharmaceutical advertising and healthcare communications, with a strong focus on content strategy, messaging, and compliance with FDA regulations. Proven ability to lead and mentor teams while managing multiple brands and delivering high-quality, strategic content across various channels.

Highest-signal resume keywords
Pharmaceutical Advertising ExperienceHealthcare Communications ExpertiseMLR FluencyContent Strategy DevelopmentTeam Leadership and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Content StrategyMessaging DevelopmentDigital Content CreationPrint and Interactive ContentOmnichannel MarketingRegulatory ComplianceClient Presentation SkillsProject ManagementCreative DirectionPortfolio Development
Soft Skills
Strategic ThinkingAdaptabilityProblem-SolvingClient Relationship ManagementService-Minded Leadership
Industry Keywords
FDA RegulationsHealthcare BrandsContent FrameworksPatient JourneysHCP EngagementIntegrated CampaignsAgency EnvironmentContent OperationsCreative LeadershipMLR Review Process

About the role

Key responsibilities & impact
  • Build insight-driven messaging platforms, content strategies, and content frameworks for pharmaceutical and healthcare brands.
  • Shape omnichannel content approaches that connect audience needs, channel roles, and business objectives across the full customer journey.
  • Translate complex patient, HCP, caregiver, and access journeys into clear, actionable, compliant content experiences.
  • Serve as a trusted strategic partner to clients and internal teams, balancing client goals, creative ambition, channel realities, and regulatory requirements.
  • Lead, mentor, and inspire ACDs, senior writers, and freelance specialists to deliver strategically grounded, high-quality work.
  • Set the content and copy bar across web, digital media, SMS, email, presentations, print, leave-behinds, and integrated campaign initiatives.
  • Guide teams and clients through MLR review, incorporating feedback while protecting the strategy, clarity, and strength of the work.
  • Manage multiple brands, workstreams, and deadlines with clarity, continuity, and strategic focus in a fast-moving agency environment.
  • Support content operations, resourcing, utilization, and team growth in partnership with creative leadership.

Requirements

What you’ll need
  • 10+ years: Proven pharmaceutical advertising or healthcare communications experience, with a path from senior content or copy lead to strategic creative leader.
  • Relevant portfolio: Strong healthcare work across content strategy, messaging, digital, print, interactive, and experiential touchpoints.
  • MLR fluency: Deep understanding of FDA promotional regulations and review expectations.
  • Strategic presence: Confident leading discussions, presenting recommendations, and influencing clients and internal teams.
  • Comfort in the gray: Curious, adaptable, and solution-oriented—even when the path is not perfectly clear.
  • Commitment: A service-minded leader who understands agency pace and steps up when client commitments require it.

Benefits

Comp & perks
  • Medical, Dental & Vision Insurance
  • Health Savings Account with employer contribution
  • 401(k) with company match
  • Profit Share Bonus Plan
  • Life Insurance
  • Paid Time Off & Paid Holidays
  • Family Leave
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement
  • Wellness Resources, including discounted Lifetime Fitness membership
  • Generous onsite café