Crain Communications

Director of Audience Data – Revenue Operations

Crain Communications

full-time

Posted on:

Location Type: Hybrid

Location: New York CityMassachusettsNew YorkUnited States

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Salary

💰 $130,000 - $145,000 per year

Job Level

Tech Stack

About the role

  • Own the integrity, strategy, and commercial activation of SIA’s audience database.
  • Oversee data governance and quality while driving the use of audience data to accelerate growth across news, research, events, membership, training, and sponsorship revenue.
  • Monitor and optimize the full audience lifecycle — from top-of-funnel news engagement through event attendance and membership conversion.
  • Develop engagement scoring models to prioritize high-value prospects.
  • Lead global data quality initiatives to ensure accuracy and reliability.
  • Build executive-level dashboards tied to revenue KPIs.
  • Act as the connective tissue between Tech Ops, Marketing, Sales, Events, and Membership.

Requirements

  • 5+ years in database marketing, marketing operations, revenue operations, or audience strategy.
  • Experience managing CRM and marketing automation platforms.
  • Strong understanding of lifecycle marketing and revenue funnels.
  • Proven ability to translate data into commercial action.
  • Familiarity with GDPR and global compliance standards.
  • Analytical fluency (SQL, Excel, BI tools; Python a plus but not required).
  • Strategic mindset with strong cross-functional communication skills.
  • Ability to work an Eastern Time schedule.
Benefits
  • Competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
database marketingmarketing operationsrevenue operationsaudience strategyCRM managementmarketing automationlifecycle marketingdata analysisSQLExcel
Soft Skills
strategic mindsetcross-functional communicationanalytical fluency