CQ fluency

Business Analyst

• Analyze data to generate actionable insights and support decision-making.
• Design, implement, and maintain automated processes to drive operational efficiency.
• Develop and deploy scalable tools and solutions for internal stakeholders and external clients.
• Collaborate cross-functionally to gather business requirements and translate them into technical deliverables.
• Ensure data integrity and consistency across systems and reporting outputs.
• Provide clear communication and effective stakeholder management throughout project lifecycles.

Senior Business Operations Analyst

QA Engineer

• Support and coordinate the execution of Linguistic Quality Assurance (LQA) activities across assigned accounts and projects, with guidance from senior team members
• Apply and consistently uphold CQ fluency’s linguistic quality standards across all supported clients
• Ensure strict adherence to client-specific localization guidelines, instructions, and quality requirements
• Collaborate closely with Project Managers to ensure smooth and efficient delivery of LQA tasks
• Contribute to project planning and support the resolution of linguistic quality issues throughout the project lifecycle
• Monitor project progress, proactively identifying, documenting, and escalating linguistic issues, inconsistencies, and potential quality risks to Quality Managers
• Ensure that quality-related updates and stakeholder feedback are accurately implemented across account assets and reference materials
• Organize and actively participate in linguistic and project-related meetings as required
• Support terminology management activities, including creation, population, validation, maintenance, and ongoing updates
• Ensure the consistent application of approved terminology, style guides, and linguistic preferences across all projects by relevant stakeholders
• Perform translation memory (TM) management tasks, including alignment, updates, cleanup, and optimization to maintain asset quality
• Coordinate with MT teams the execution of TM cleanup and optimization activities to support engine training and performance improvement
• Manage and track linguistic queries from multiple stakeholders, ensuring timely resolution, clear communication, and proper documentation
• Coordinate and execute third-party linguistic reviews and LQA exchanges under defined methodologies
• Coordinate review scope, materials, and timelines with internal teams and external reviewers
• Compile, analyze, and report findings from third-party reviews and linguistic assessments
• Support follow-up actions and corrective steps based on review outcomes
• Support resource testing and linguist evaluation activities under guidance
• Assist with linguist onboarding and training on quality standards, tools, and client requirements
• Gather and consolidate feedback from translators, localizers, and proofreaders
• Provide structured linguistic feedback to linguists and localization partners
• Perform quality-related administrative tasks, including PO creation and submission
• Support memoQ project setup and basic configuration
• Ensure operational workflows follow established quality standards and guidelines
• Support the definition and refinement of linguistic workflows and quality processes
• Support documentation and maintenance of linguistic guidelines, workflows, and quality procedures

Senior Business Operations Analyst

Seasonal Localization Quality Associate – LQA, 4+ Months Contract