CQ fluency

Account Manager

• Drive growth within assigned healthcare accounts by identifying, developing, and closing new opportunities.
• Build strategic account plans (Miller Heiman LAMP or similar) to align CQ’s solutions with customer goals and performance metrics.
• Deeply understand client organizations—their priorities, people, pain points, and decision-making structures—to act as a trusted advisor.
• Collaborate cross-functionally with Customer Success, Production, Technology, and Marketing to deliver seamless client experiences.
• Lead client engagements—from presentations and proposals to quarterly business reviews and renewals.
• Maintain accurate pipeline visibility through HubSpot CRM and ensure disciplined account tracking and reporting.

Account Manager, Healthcare

Project Manager

• Coordinate life science translation project activities among appropriate external resources
• Interface with the sales team and directly with the client
• Develop and maintain strong client relationships
• Review client’s requests and assess needs for additional information
• Develop efficient workflows and oversee the use and maintenance of tools
• File preparation and analysis using translation memory software, develop cost estimates, and project schedules
• Negotiate budgets and schedules with vendors and supervise the progress of translation projects
• Manage multiple complex multilingual projects/clients simultaneously
• Maintain accurate and up-to-date management reports and translation database

Project Manager – Life Sciences

Client Partner

• Own and grow a portfolio of Fortune 50 national and regional health plan accounts
• Develop and execute strategic account plans
• Build deep, multi-level relationships within each account
• Translate complex client needs into scalable solutions
• Partner with internal teams to deliver best-in-class execution
• Lead strategic business reviews, renewal discussions, and performance reporting

Enterprise Client Partner, Healthcare

• Coordinate translation project activities among appropriate external resources (translators, editors, proofreaders, DTP designers, localization engineers)
• Analysis of projects using translation memory software
• Support cost estimate analysis and preparation
• Development of efficient workflows and oversee the use and maintenance of tools such as translation memories, style guides, and glossaries
• Preparation of files to be translated and placement of projects
• Negotiation of budgets and schedules with freelance linguists
• Supervision of the full life cycle of projects according to client parameters
• Support project managers & senior project managers in managing large scale translation projects
• Account management with support from senior team members
• Maintain accurate and up-to-date administrative tasks and reporting for management

Account Manager, Healthcare

Project Manager – Life Sciences

Enterprise Client Partner, Healthcare

Associate Project Manager