Cozey

Full-stack Engineer

• Architect and build scalable features for the Cozey Operating System (COS), including in-house platforms that replace third-party tools, and AI-driven agents that automate warehouse workflows for greater efficiency, control, and long-term impact
• Collaborate cross-functionally with operations, product, and design teams to deeply understand pain points and rapidly deliver high-impact solutions
• Own projects end-to-end, from technical design and architectural decisions to hands-on implementation, deployment, and continuous improvement
• Drive architectural decisions that balance short-term priorities with long-term scalability and vision
• Mentor and support engineers in the team, raise the technical bar, and advocate for pragmatic engineering best practices that enable high-velocity and high-quality shipping

Staff Software Engineer

Manager

• Report directly to the Store Manager and support all aspects of store operations
• Assist the Store Manager in supervising day-to-day store operations and team performance
• Provide on-floor coaching and guidance to Cozey Ambassadors to ensure excellent customer experience and drive sales objectives
• Support scheduling, shift coverage, and team check-ins
• Ensure team members complete product knowledge training prior to product launches
• Engage customers, provide product recommendations, assist with orders, and process transactions
• Support Shopify and POS operations and ensure smooth checkout experiences
• Help track and communicate sales KPIs and support clienteling (gathering customer data, emails, generating 5-star reviews)
• Ensure daily opening and closing procedures are followed in the Store Manager’s absence
• Maintain a clean, organized, and visually appealing store environment and assist with merchandising flips
• Manage order holds and follow-ups on draft orders and coordinate backstock returns to the warehouse

Assistant Store Manager

• Assist the Store Manager in supervising day-to-day store operations and team performance.
• Provide on-floor coaching and guidance to Cozey Ambassadors to ensure excellent customer experience and drive sales objectives.
• Support scheduling, shift coverage, and team check-ins.
• Ensure team members complete product knowledge training prior to product launches.
• Engage customers, provide product recommendations, assist with orders, and process transactions.
• Support Shopify and POS operations, ensuring smooth checkout experiences.
• Help track and communicate sales KPIs.
• Guide Cozey Ambassadors in clienteling: gathering customer data, emails and generating 5-star reviews.
• Support Store Manager in finding agile ways to meet sales KPIs and motivate the team.
• Ensure daily opening and closing procedures are followed in the Store Manager’s absence.
• Maintain a clean, organized, and visually appealing store environment.
• Monitor product displays and assist in merchandising flips with new arrivals.
• Manage order holds and follow-ups on draft orders.
• Coordinate backstock returns to the warehouse and maintain supply inventory.