The Senior Director, Technology Vendor Management is a strategic, execution-focused leader responsible for the full lifecycle management of the organization's third-party labor program and its software and hardware technology purchasing.
This leader serves as the primary steward of vendor relationships, program excellence and spend optimization across a diverse portfolio that spans product engineering tools, enterprise platforms, and an accelerating suite of AI-powered solutions — both for internal workforce enablement and as embedded capabilities within the software products the company sells.
Own the overall technology vendor management strategy, aligning procurement priorities with organizational goals across product development, enterprise IT, and AI initiatives.
Establish and maintain a vendor portfolio governance framework covering risk, performance, compliance, and spend — with a particular focus on rapid evaluation and onboarding of AI tools.
Partner with executive stakeholders and business unit leaders to anticipate needs and proactively drive sourcing decisions before bottlenecks occur.
Develop and manage annual and multi-year vendor spend budgets; identify and deliver cost optimization opportunities without compromising operational agility.
Oversee our Strategic Supplier Program which covers our main partners in software and platform engineering, including contractor and contingent workforce sourcing, staffing vendor relationships, MSP/VMS platform management, and compliance with co-employment policies.
Partner with Product Engineering, and HR leadership to forecast and fulfill contract labor needs that support product delivery timelines.
Drive competitive bidding, rate benchmarking, and SLA enforcement across staffing suppliers.
Ensure the program scales efficiently with organizational growth while managing risk and legal exposure.
Lead all technology purchasing across a broad portfolio including: Product and engineering tools (e.g., IDEs, DevOps platforms, cloud infrastructure, AI coding assistants) and Enterprise IT platforms (e.g., Salesforce, ServiceNow, Microsoft 365, collaboration tools).
Execute renewals, renegotiations, and new contracts with discipline and speed — balancing legal terms, pricing, and business requirements.
Maintain a technology category management practice: grouping spend by category, applying market intelligence, and improving commercial outcomes over time.
Own and operate a formal program that establishes clear category ownership and technology asset accountability across the enterprise.

Requirements

Bachelor’s degree in a related discipline and 12 years’ experience in a related field
The right candidate could also have a different combination, such as a master's degree and 10 years’ experience; a Ph.D. and 7 years’ experience in a related field; or 16 years’ experience in a related field
7+ years’ experience in a management or leadership role
10+ years of experience in technology procurement, vendor management, or strategic sourcing — with meaningful exposure to a software product development environment
5+ years in a senior individual contributor or leadership role, with demonstrated ability to influence outcomes and manage cross-functional stakeholders
Proven experience managing both third-party/contingent labor programs and software/hardware technology purchasing
Demonstrated ability to negotiate complex technology agreements including SaaS, ELAs, MSAs, and SOWs
Familiarity with enterprise IT platforms (e.g., Salesforce, ServiceNow) AND product engineering toolchains
Experience with AI tool evaluation, procurement, and contractual risk management — or a clear ability to ramp quickly in this domain
Strong financial acumen; ability to manage and optimize multi-million-dollar spend portfolios
Exceptional communication skills with the ability to influence without authority and present clearly to senior leaders
Highly organized, self-directed, and comfortable operating at pace in a rapidly evolving environment.
Preferred: Bachelor's degree in Business, Supply Chain, Information Systems, or a related field; MBA or advanced degree a plus
Certifications in procurement or vendor management (e.g., CPSM, CSMP, or equivalent)
Experience working with VMS/MSP platforms (e.g., Xylo, ServiceNow)
Familiarity with software asset management (SAM) tooling and practices
Exposure to AI/ML platform procurement or AI vendor risk frameworks.
To be employed in this role, you’ll need to clear a pre-employment drug test.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
seven paid holidays throughout the calendar year
up to 160 hours of paid wellness annually for their own wellness or that of family members
additional paid time off in the form of bereavement leave
time off to vote
jury duty leave
volunteer time off
military leave
parental leave
health care insurance (medical, dental, vision)
retirement planning (401(k))

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technology procurementvendor managementstrategic sourcingnegotiation of technology agreementsAI tool evaluationcontractual risk managementfinancial acumensoftware/hardware technology purchasingcross-functional stakeholder managementcategory management

Soft Skills

communication skillsinfluence without authorityorganizational skillsself-directedability to operate at paceleadershipstrategic thinkingproblem-solvingcollaborationadaptability

Certifications

CPSMCSMP