Execute high-volume transactional posting of charges and orders for parts and services in accordance with established procedures.
Ensure transactions are processed accurately, completely, and within defined SLAs.
Validate documentation completeness to support posting and audit requirements.
Respond to routine audit requests, corrections, and standard adjustments.
Maintain high accuracy to reduce rework and revenue leakage.
Follow documented SOPs, job aids, and work instructions.
Escalate exceptions and system issues per guidelines.
Support basic data gathering and verification.
Meet productivity and quality expectations tied to volume and accuracy.
Demonstrate a commitment to outstanding customer service to Cox Automotive business operations.

Requirements

High School Diploma/GED.
Generally, less than 2 years of experience.
Experience working in a team environment.
Demonstrated experience working in a fast-paced environment under tight deadlines.
Demonstrated experience partnering with both internal and external customers.
Demonstrated communication capabilities with key stakeholders.
Excellent oral and written communication required.
Ability to work a flexible schedule.
Ability to support business-driven schedules, including occasional weekend/holiday coverage and extended hours as required by auction cycles and client needs.
Ability to work onsite at Cox/Manheim locations when requested for business needs.
Effective organizational skills.
Strong interpersonal and customer service skills.
Strong organizational and analytical skills.
High degree of accuracy and attention to detail.
Strong computer skills and proficient use of Outlook, Excel, Word.
Strong knowledge of Oracle Financials.
Proven ability to work with all levels in the organization.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Health care insurance (medical, dental, vision)
Retirement planning (401(k))

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data gatheringdata verificationtransaction processingaudit supportaccuracyrework reductionrevenue leakage preventionSOP adherenceOracle Financials

Soft Skills

customer servicecommunicationteamworkorganizational skillsanalytical skillsinterpersonal skillsattention to detailflexibilityability to meet deadlines

Certifications

High School DiplomaGED